Claims Specialist – Bodily Injury

National Interstate Insurance Company

Bodily injury claims specialist managing complex claims for Vanliner’s transportation insurance business. Investigating coverage and liability, negotiating settlements, and maintaining detailed claim files.

Posted 8/11/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $85,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex claims, including evaluating compensability and liability, negotiating settlements, and maintaining detailed claim files. Proficient in analyzing insurance policies and industry regulations while effectively communicating with stakeholders.

Highest-signal resume keywords

Claims ManagementNegotiation SkillsInsurance Policy KnowledgeAnalytical SkillsBachelor’s Degree in Business Administration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationClaims Handling ProceduresSettlement NegotiationLiability EvaluationCompensability AnalysisPayment AuthorizationCaseload OrganizationRisk ManagementCommercial Auto ExperienceLitigation Experience

Soft Skills

Interpersonal SkillsCommunication SkillsProblem-Solving SkillsLeadership SkillsConfidentiality

Certifications & Qualifications

Associate in Claims (AIC)

Industry Keywords

Property and Casualty ClaimsInsurance RegulationsClaims SettlementArbitrationMediationDepositionsTrial Experience

About the role

Key responsibilities & impact

Manage a large inventory of complex claims to evaluate compensability and liability
Plan and conduct complex claims investigations to confirm coverage and determine liability, compensability, and damages
Analyze and negotiate appropriate claim settlements and reserves within prescribed authority
Attend arbitrations, mediations, depositions, or trials as needed
Convey complex coverage and settlement information to insureds, claimants, and external partners
Authorize payments within assigned authority limits and ensure timely payment
Maintain accurate and detailed claim files, including correspondence, reports, and settlement agreements
Potentially coach staff and participate in talent selection, development, and performance management decisions
Perform other assigned duties

Requirements

What you’ll need

Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field, or equivalent experience
Generally, a minimum of 9 years of experience in property and casualty claims handling
Completion of or continuing progress toward a professional designation such as Associate in Claims (AIC) preferred
Commercial Auto and Litigation experience preferred
Ability to work within broad limits and authority on highly technically complex assignments
Excellent analytical, negotiation, and problem-solving skills
Strong knowledge of insurance policies, coverage, and claims handling procedures
Knowledge of industry laws and regulations
Advanced ability to organize and prioritize caseloads for timely claim resolution
Excellent interpersonal and communication skills, with ability to build relationships and lead negotiations
Proven ability to handle confidential information with discretion
Ability to work fully remote from the USA if not local to the Richfield, OH office
Must be authorized to work in the United States without current or future employment visa sponsorship

Benefits

Comp & perks

Medical, dental, and vision coverage
Wellness plans
Parental leave
Adoption assistance
Tuition reimbursement
Paid Time Off
Paid holidays
401(k) plan with company match
Employee stock purchase plan
Commuter benefits