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National Interstate Insurance Company

Claims Specialist – Bodily Injury

National Interstate Insurance Company

Bodily Injury Claims Specialist managing complex claims for Vanliner Insurance Company. Evaluate liability and negotiate settlements while adhering to claims handling procedures.

Posted 7/30/2026full-timeRichfield • Montana, Ohio • 🇺🇸 United StatesSeniorLead💰 $85,000 - $90,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in property and casualty claims handling, with strong analytical, negotiation, and problem-solving skills. Capable of managing complex claims investigations and maintaining compliance with industry laws and regulations.

Highest-signal resume keywords
Property And Casualty Claims HandlingClaims InvestigationAnalytical SkillsNegotiation SkillsInsurance Policies Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims ManagementClaims Settlement NegotiationLiability EvaluationCompensability AnalysisClaims Handling Procedures
Soft Skills
Interpersonal SkillsCommunication SkillsProblem-Solving SkillsLeadership Skills
Certifications & Qualifications
Bachelor’s DegreeAssociate In Claims (AIC)
Industry Keywords
Commercial Auto ExperienceLitigation ExperienceInsurance RegulationsClaims Files Management

About the role

Key responsibilities & impact
  • Manages a large inventory of complex claims to evaluate compensability/liability.
  • Plans and conducts complex claims investigations to confirm coverage and to determine liability, compensability and damages.
  • Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority.
  • May attend arbitrations, mediations, depositions, or trials.
  • Conveys complex information regarding coverage and settlements to insureds, claimants, and external partners.
  • Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
  • Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
  • May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
  • Performs other duties as assigned.

Requirements

What you’ll need
  • Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
  • a minimum of 9 years of experience in property and casualty claims handling
  • Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)
  • Commercial Auto and Litigation Experience
  • Works within broad limits and authority on assignments of the highest technical complexity, requiring specialized knowledge.
  • Demonstrates excellent analytical, negotiation, and problem-solving skills.
  • Maintains strong knowledge of insurance policies, coverage, and claims handling procedures.
  • Maintains knowledge of industry laws and regulations.
  • Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims.
  • Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations.
  • Proven ability to handle confidential information with discretion.
  • Viewed as a senior resource within the Claims department and/or organization.

Benefits

Comp & perks
  • medical, dental, and vision coverage
  • wellness plans
  • parental leave
  • adoption assistance
  • tuition reimbursement
  • Paid Time Off and paid holidays
  • 401(k) plan with company match
  • employee stock purchase plan
  • commuter benefits