Customer Service Clerk

Napco National

Customer Service Clerk processing orders and handling inquiries in Abu Dhabi. Collaborating with various departments to ensure smooth operations and timely delivery.

Posted 6/28/2026full-timeRemote • 🇦🇪 United Arab EmiratesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Receive and process customer orders accurately in the system.
Handle customer inquiries regarding products, pricing, availability, and delivery status.
Coordinate with Sales, Warehouse, Logistics, and Finance to ensure smooth order fulfillment.
Monitor order status and follow up to ensure on-time delivery.
Handle customer complaints and escalate issues when necessary.
Maintain and update customer records and order files.
Prepare daily order reports and support operational reporting.
Communicate stock availability and delivery updates to customers and sales teams.
Ensure proper documentation of all orders, returns, and credit notes.
Support in resolving billing or invoice-related issues with the Accounts Department.
Perform any other duties assigned by the Customer Service Supervisor/Manager.

Requirements

What you’ll need

Minimum High School degree.
A minimum of 1 to 2 years’ experience in similar and related field.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Napco National Website LinkedIn All Job Openings 5001 - 10000 employees Founded 1956 Manufacturing
Packaging
Consumer Goods Napco National is a leading manufacturer of packaging products in the Middle East. The company specializes in producing high-quality plastic and foam packaging solutions for various industries, including food, healthcare, and consumer goods. With a commitment to innovation and sustainability, Napco National is dedicated to providing efficient packaging solutions that meet the evolving needs of its customers. Customer Service Clerk Job not on LinkedIn 🔥 1 hour ago 🇦🇪 United Arab Emirates (UAE) – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Receive and process customer orders accurately in the system.
Handle customer inquiries regarding products, pricing, availability, and delivery status.
Coordinate with Sales, Warehouse, Logistics, and Finance to ensure smooth order fulfillment.
Monitor order status and follow up to ensure on-time delivery.
Handle customer complaints and escalate issues when necessary.
Maintain and update customer records and order files.
Prepare daily order reports and support operational reporting.
Communicate stock availability and delivery updates to customers and sales teams.
Ensure proper documentation of all orders, returns, and credit notes.
Support in resolving billing or invoice-related issues with the Accounts Department.
Perform any other duties assigned by the Customer Service Supervisor/Manager. 🎯 Requirements
Minimum High School degree.
A minimum of 1 to 2 years’ experience in similar and related field. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Support Specialist – Crypto-wallet, Card 🕒 June 18 Utorg Labs 11 - 50 ₿ Crypto 💳 Fintech 👥 B2C Website LinkedIn All Job Openings Customer Support Specialist at fintech company providing L1/L2 support for crypto products via text communication. Analyzing customer issues, ensuring satisfaction, and collaborating with teams. 🇦🇪 United Arab Emirates (UAE) – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇺🇦 Ukrainian Required 🗣️🇷🇺 Russian Required Customer Support Manager 🕒 April 21 Maids.cc 5001 - 10000 👥 B2C 🎯 Recruiter Website LinkedIn All Job Openings Customer Support Manager at maids.cc managing a team to optimize customer support processes. Focused on data-driven improvements and automation in customer experience. 🇦🇪 United Arab Emirates (UAE) – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Customer Experience SME – Cloud and AI 🕒 August 27, 2025 Max Accelerate 1 - 10 ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Design and optimize AI-powered self-service portals using Salesforce Experience Cloud. Lead virtual agent, automation, and integration efforts at Salesforce partner Kompetenza. 🇦🇪 United Arab Emirates (UAE) – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Order ManagementData EntryCustomer Record MaintenanceReport PreparationBilling Issue Resolution

Soft Skills

Interpersonal SkillsAttention to DetailTime Management

Certifications

High School Degree