IT Training and Development Specialist

nanoSoft Consulting

ITS Trainer coordinating testing and training for end users and trainers within the Department of Revenue. Focused on improving skills and capabilities on system initiatives in a hybrid-remote environment.

Posted 6/24/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Under general supervision, the ITS Trainer will work with end users and other personnel to coordinate testing and training for trainers on design and development of system initiatives
Train on software applications or large-scale systems while also identifying areas of risk or for improvement on business processes
Build relationships with business resources across all divisions within the Dept
Facilitate meetings and work as a liaison between the business users and IT personnel on system changes
Produce training or instructional videos and other training documents on system changes and upgrades
Administers training for end users and other trainers
Consults with vendors or technical staff to validate functionality and workflow for preparation of instructional or training documentation for communications to end users
Identify training needs based on new system functionalities and/or changes in workflow or business processes
Develop change management plans for transition to new or upgraded systems
Documents business processes and create instructional documents for users of new or upgraded systems
Track and report on system changes

Requirements

What you’ll need

High School Diploma or GED AND 3 years of experience providing educational, training or instructional services in functional area (IT/IS, End User Support etc.)
Customer Service: Demonstrated ability to appropriately address internal & external customer issues while respecting business needs and in relations to maintenance of systems
Accountability Results Orientation: Demonstrated ability to meet deadlines and manage team to achieve performance goals
Judgment and Decision Making: Demonstrated ability to weigh the needs of the taxpayers and the department to decide the best course of action for all parties under general supervision
Teamwork and Cooperation: Demonstrated ability to promote the team atmosphere, be inclusive of all team members, and work well with co-workers & leadership
Experience working with cross-functional teams in managing various initiatives, and bridging the gap between the business operations and technology teams
Experience training on software applications or large-scale system implementations
Demonstrated proficiency in MS Office - Word, Excel, PowerPoint, LMS365 and Visio
Experience using SharePoint or similar software for sharing documentation
Experience testing and coordinating testing of new installations and system upgrades
Experience producing training or instructional videos and documents

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account nanoSoft Consulting Website LinkedIn All Job Openings 11 - 50 employees Founded 2015 🤝 B2B ☁️ SaaS B2B
SaaS
Consulting nanoSoft Consulting is a consulting firm that specializes in providing technology solutions and services to businesses. With a focus on innovative strategies and a commitment to improving operational efficiency, nanoSoft Consulting helps clients navigate complex technological landscapes. The firm aims to empower organizations through tailored consulting services that enhance performance and foster growth. IT Training and Development Specialist Job not on LinkedIn 🔥 5 minutes ago 🏢🏡 Atlanta – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💻 IT Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Under general supervision, the ITS Trainer will work with end users and other personnel to coordinate testing and training for trainers on design and development of system initiatives
Train on software applications or large-scale systems while also identifying areas of risk or for improvement on business processes
Build relationships with business resources across all divisions within the Dept
Facilitate meetings and work as a liaison between the business users and IT personnel on system changes
Produce training or instructional videos and other training documents on system changes and upgrades
Administers training for end users and other trainers
Consults with vendors or technical staff to validate functionality and workflow for preparation of instructional or training documentation for communications to end users
Identify training needs based on new system functionalities and/or changes in workflow or business processes
Develop change management plans for transition to new or upgraded systems
Documents business processes and create instructional documents for users of new or upgraded systems
Track and report on system changes 🎯 Requirements
High School Diploma or GED AND 3 years of experience providing educational, training or instructional services in functional area (IT/IS, End User Support etc.)
Customer Service: Demonstrated ability to appropriately address internal & external customer issues while respecting business needs and in relations to maintenance of systems
Accountability Results Orientation: Demonstrated ability to meet deadlines and manage team to achieve performance goals
Judgment and Decision Making: Demonstrated ability to weigh the needs of the taxpayers and the department to decide the best course of action for all parties under general supervision
Teamwork and Cooperation: Demonstrated ability to promote the team atmosphere, be inclusive of all team members, and work well with co-workers & leadership
Experience working with cross-functional teams in managing various initiatives, and bridging the gap between the business operations and technology teams
Experience training on software applications or large-scale system implementations
Demonstrated proficiency in MS Office - Word, Excel, PowerPoint, LMS365 and Visio
Experience using SharePoint or similar software for sharing documentation
Experience testing and coordinating testing of new installations and system upgrades
Experience producing training or instructional videos and documents Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs IT Support Specialist 🕒 June 11 Sprinter Health 201 - 500 ☁️ SaaS 🤝 B2B 🧘 Wellness Website LinkedIn All Job Openings IT Support Specialist providing IT support and systems administration for Sprinter Health's workforce. Ensuring reliability and functionality of systems and tools in a high-growth environment. 🏢🏡 Atlanta – Hybrid 💵 $70k - $85k / year 💰 $33M Series A on 2021-11 ⏰ Full Time 🟢 Junior 🟡 Mid-level 💻 IT Support 🦅 H1B Visa Sponsor Senior IT Engineer 🕒 June 11 Pindrop 201 - 500 🔒 Cybersecurity 📡 Telecommunications 💸 Finance Website LinkedIn All Job Openings Senior IT Engineer at Pindrop enhancing IT infrastructure, employee tech experience, and automation. Collaborate across teams to optimize enterprise systems and security. 🏢🏡 Atlanta – Hybrid 💵 $100k - $125k / year ⏰ Full Time 🟠 Senior 💻 IT Support 🦅 H1B Visa Sponsor Audit Manager 🕒 June 2 CBH 5001 - 10000 🌾 Agriculture 🤝 B2B 🛒 Retail Website LinkedIn All Job Openings Audit Manager overseeing audit engagements and fostering client relationships at Cherry Bekaert, delivering high-quality assurance services in a dynamic environment. 🏢🏡 Atlanta – Hybrid 💵 $107.7k - $150.8k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💻 IT Support Senior Enterprise Architect 🕒 April 5 OneDigital 1001 - 5000 💸 Finance 👥 HR Tech Website LinkedIn All Job Openings Senior Enterprise Architect at OneDigital shaping technology vision and collaborating across product management teams. Ensures delivery of business-driven initiatives meeting enterprise standards. 🏢🏡 Atlanta – Hybrid ⏰ Full Time 🟠 Senior 💻 IT Support 🦅 H1B Visa Sponsor Enterprise Architect 🕒 March 14 CGS Federal (Contact Government Services) 51 - 200 🤝 B2B 🔒 Cybersecurity Website LinkedIn All Job Openings Senior-Level Enterprise Architect at CGS supporting a large-scale government enterprise’s IT infrastructure and strategic business mission planning. Providing a holistic view of enterprise technologies and collaborating with leaders. 🏢🏡 Atlanta – Hybrid 💵 $126.2k - $171.3k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💻 IT Support View More IT Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

traininginstructional designbusiness process documentationchange managementsystem testingsoftware application traininglarge-scale system implementationvideo productionworkflow validationrisk identification

Soft Skills

customer serviceaccountabilityresults orientationjudgmentdecision makingteamworkcooperationrelationship buildingcommunicationfacilitation