Support Engineer

Nango (YC W23)

Support Engineer at Nango providing customer support and debugging API integration issues. Contributing code changes and improving documentation for seamless customer experience.

Posted 4/24/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Be the first point of contact for customers and prospects
Debug complex platform and integration issues end-to-end
Help customers troubleshoot implementation issues with external APIs
Implement support for new APIs on the Nango platform
Maintain and improve API-specific documentation
Run technical Q&A calls with smaller prospects
Contribute smaller code changes to the Nango platform

Requirements

What you’ll need

5+ years of full-stack engineering or highly technical support experience
Excellent communicator with native-level English
Comfortable debugging complex systems
Experience in developer tools, APIs, or integration platforms (bonus)
Familiarity with OAuth flows, API auth patterns, and common SaaS APIs (bonus)
Ability to multitask effectively and thrive in a fast-moving environment.

Benefits

Comp & perks

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Hard Skills & Tools

full-stack engineeringdebuggingAPI implementationAPI documentationOAuth flowsAPI authentication patternsSaaS APIs

Soft Skills

communicationmultitaskingproblem-solving