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Tech Stack
Tools & technologiesITSM
About the role
Key responsibilities & impact- Develop, implement, maintain, and support Workday HCM integrations with enterprise and third-party applications.
- Design and support integrations using EIB, Core Connectors, Benefits Connectors, PECI, Workday Studio, and Document Transformation.
- Configure and maintain Workday Business Processes to support business requirements.
- Collaborate with business stakeholders, implementation partners, and internal IT teams to gather requirements and deliver effective integration solutions.
- Develop, maintain, and troubleshoot Workday Reports, BIRT reports, and reporting solutions.
- Support Workday Extend applications and Adaptive Planning integrations where applicable.
- Manage onboarding content, questionnaires, templates, and other Workday configuration activities.
- Configure and maintain Workday security roles, domains, and security profiles.
- Provide ongoing functional and integration support, troubleshoot production issues, perform root cause analysis, and implement timely resolutions.
- Monitor integration performance and ensure data integrity, reliability, and compliance.
- Manage incidents, service requests, and change requests using ITSM processes while ensuring SLA adherence.
- Prepare and maintain technical documentation, integration specifications, knowledge articles, and operational runbooks.
- Stay up to date with Workday product releases and recommend enhancements to improve system performance and business processes.
- Collaborate with cross-functional teams to ensure high-quality solution delivery and continuous improvement.
Requirements
What you’ll need- Total experience 6+ years
- Hands-on experience in Workday HCM integration development, implementation, and production support.
- Strong expertise in Workday integration technologies, including Enterprise Interface Builder (EIB), Core Connectors, Benefits Connectors, Payroll Effective Change Interface (PECI), Workday Studio, and Document Transformation.
- Experience with inbound/outbound integrations, user template uploads, and mass data uploads.
- Strong knowledge of Workday Business Process configuration and support.
- Functional knowledge of Workday HCM modules, including Core HCM, Compensation, Payroll, Recruiting, Applicant Tracking System (ATS), Employee Management, and Learning Management System (LMS).
- Experience developing and supporting Workday Reports and BIRT reports.
- Exposure to Workday Extend and Adaptive Planning is preferred.
- Experience managing onboarding content, questionnaires, and other Workday configuration artifacts.
- Strong understanding of Workday security roles, domains, and security profiles.
- Experience providing functional and integration production support in a ticket-driven environment.
- Good understanding of ITSM processes, including Incident, Problem, Change, and Service Request Management.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Ability to collaborate effectively with business stakeholders, implementation partners, and cross-functional IT teams.
- Workday certification is preferred.
- Willingness to work in the 12:00 PM – 9:00 PM IST shift to support US business hours.
Benefits
Comp & perks- Employees can work remotely
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Workday HCM IntegrationCore ConnectorsBenefits ConnectorsPayroll Effective Change Interface (PECI)Document TransformationWorkday ReportsBIRT ReportsOnboarding Content ManagementWorkday Security ConfigurationData Integrity Monitoring
Soft Skills
Analytical SkillsTroubleshooting SkillsProblem-Solving SkillsCommunication SkillsStakeholder Management
Certifications
Workday Certification