Nagarro

Senior Consultant, SAP Digital Adoption & Enablement

Nagarro

full-time

Posted on:

Location Type: Remote

Location: Germany

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

Tech Stack

ERP

About the role

  • Development and implementation of change strategies in transformation projects — ideally in the context of SAP, with a focus on sustainable user adoption
  • Translation of change objectives into structured enablement and adoption concepts across systems, processes, and user groups
  • Design, coordination, and hands-on implementation of Digital Adoption Platforms (e.g., WalkMe, Whatfix, Userlane), including creation and QA of in-app assets (walkthroughs, tooltips/SmartTips, hotspots, contextual help)
  • End-to-end enablement responsibility: target-group segmentation, content lifecycle management, testing and go-live coordination, as well as evaluation of adoption KPIs (e.g., usage, completion, reduction of support requests)
  • Conceptual introduction, operation, and continuous improvement of learning solutions in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning)
  • Design of modern, future-oriented enablement and learning approaches, including AI-supported personalization and learning analytics
  • Consideration of user experience and accessibility (WCAG) standards in learning content and in-app guidance concepts
  • Execution of stakeholder analyses, alignment workshops, targeted communication initiatives, and enablement sessions (German/English)
  • Close collaboration with HR development, IT, and business units, including contribution to governance for enablement content, quality standards, and translations

Requirements

  • Several years of experience in Organizational Change Management within technology- or ERP-driven transformation projects (ideally SAP), with a strong focus on user adoption
  • Experience in designing and operating Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane), including responsibility for productive in-app guidance content
  • Participation in at least one end-to-end enablement or adoption initiative, from change concept through rollout to evaluation of adoption KPIs
  • Practical experience in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning)
  • Familiarity with change management methodologies (ADKAR, Prosci, Kotter) and instructional design, combined with a pragmatic, implementation-oriented mindset
  • Strong communication skills, empathy, and confidence in stakeholder interaction; very good German and English language skills
  • Interest in modern enablement and learning approaches, including AI-supported concepts, UX, and accessibility (WCAG)
Benefits
  • 30 days of paid vacation
  • Internal and external training opportunities
  • MyN – Nagarro Employee Share Program
  • Attractive company car and company bicycle arrangements
  • Company-funded accident insurance
  • Modern office space in central locations with high-tech equipment
  • Sports programs
  • Access to the corporate benefits portal
  • Free fruit and beverages
  • Ample room for innovation in a high-growth environment working with the latest technologies and products
  • Opportunity to get involved and make a difference
  • Flat hierarchies and a long-term, stable position with attractive development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Organizational Change ManagementDigital Adoption PlatformsLMSLXPin-app guidance contentlearning analyticscourse structureslearning pathsadoption KPIsinstructional design
Soft Skills
strong communication skillsempathystakeholder interactionimplementation-oriented mindset
Certifications
ADKARProsciKotter