Nagarro

Associate Staff Engineer, Pharmacovigilance

Nagarro

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇮🇳 India

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Job Level

JuniorMid-Level

Tech Stack

ITSMServiceNowSQL

About the role

  • Perform daily HaloPV/ Argus system administration activities as per approved Client SOPs and Work Instructions
  • Manage user access provisioning, modification, and deactivation in compliance with access control policies
  • Support basic workflow and configuration activities under supervision
  • Provide Level 1 incident and service request support using the Client ITSM tool
  • Conduct initial issue triage, data validation, and log collection
  • Coordinate with internal technical and functional teams for issue escalation and resolution
  • Maintain accurate operational documentation, ticket updates, and status reports
  • Assist in system validation documentation, audit artifacts, and compliance evidence preparation.

Requirements

  • Total experience 5+ years.
  • Hands on working experience in Pharmacovigilance processes, including ICSR lifecycle.
  • Strong working experience in HaloPV , Argus Safety, or similar Pharmacovigilance SaaS platform.
  • Familiarity with ITSM tools such as ServiceNow.
  • Working knowledge of SQL / PL-SQL for basic data validation and checks.
  • Ability to follow defined procedures and work effectively in a regulated environment.
  • Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
Benefits
  • Health insurance
  • Flexible work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQLPL-SQLPharmacovigilance processesICSR lifecycle
Soft skills
communicationcollaborationability to follow procedures