Nagarro

Senior Staff Engineer, CRM-Salesforce, Consumer Goods Cloud, TPM, TPO

Nagarro

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇮🇳 India

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Job Level

Senior

Tech Stack

CloudERPOracleTableau

About the role

  • Lead architecture design for Salesforce Consumer Goods Cloud (CGC) implementations, ensuring scalability, performance, and industry best practices.
  • Define and oversee solution strategy for TPM/TPO, including campaign planning, promotion execution, fund management, claims, and settlement.
  • Architect integrations between CGC and external systems (ERP, Demand Planning, Pricing, BI/Analytics).
  • Develop data models, workflows, automation, and governance frameworks supporting TPM/TPO processes.
  • Ensure security, compliance, and platform governance across Salesforce environments.
  • Advise clients on best practices for promotion planning, budgeting, accruals, deductions, and settlements within CGC.
  • Support design of optimization models to improve trade spend effectiveness using TPO.
  • Enable scenario modeling, predictive analytics, and promotion ROI forecasting using Salesforce AI/Einstein.
  • Understanding the client's business use cases and technical requirements and being able to convert them into a technical design that elegantly meets the requirements.
  • Mapping decisions with requirements and being able to translate the same to developers.
  • Identifying different solutions and being able to narrow down the best option that meets the client's requirements.
  • Understanding and relating technology integration scenarios and applying these learnings in projects.
  • Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken.
  • Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Requirements

  • Total experience 10+ years.
  • Extensive IT experience, including significant expertise as a Salesforce Architect in large-scale enterprise implementations.
  • Proven expertise in Salesforce Consumer Goods Cloud (CGC) with specialization in TPM & TPO.
  • Strong understanding of Consumer Goods/CPG industry processes – trade promotions, retail execution, distributor management.
  • Hands-on experience with Einstein Analytics/Tableau CRM for trade promotion insights.
  • Proficiency in Salesforce Sales Cloud, Service Cloud, Experience Cloud.
  • Solid knowledge of Apex, LWC, Flows, APIs, and Integration Patterns.
  • Integration experience with ERP platforms (SAP, Oracle, Microsoft D365) for settlements & financials.
  • Excellent communication and collaboration skills for working across global teams.
Benefits
  • Full-time remote position

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce Consumer Goods CloudTPMTPOApexLWCFlowsAPIsIntegration PatternsEinstein AnalyticsTableau CRM
Soft skills
communicationcollaborationproblem-solvinganalytical thinkingtechnical designclient advisoryrequirements mappingdecision-makingsystematic analysisproject management