Consultant

• Design and implement change strategies for transformation projects — ideally within SAP environments.
• Architect, build and roll out Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane), including creation of in-app assets (walkthroughs, tooltips/SmartTips, hotspots, contextual help) using the respective editors/studios.
• End-to-end enablement: segmentation, versioning, localization, testing and go-live, as well as tracking adoption KPIs (e.g., usage, completion rates, reduction in support tickets).
• Implement and operate learning management systems (LMS/LXP), including SCORM/xAPI packaging, course structuring, assignments, assessments and reporting (e.g., SuccessFactors Learning).
• Design AI-driven learning solutions and personalized enablement concepts (e.g., recommendations, learning analytics).
• Integrate technologies to improve accessibility (WCAG) and user experience in learning content and in-app guidance.
• Conduct stakeholder analyses, targeted communications and trainings (German/English).
• Work closely with HR development, IT and business units, including establishing governance for content lifecycle and translation processes.

Senior Organizational Change Management Consultant

Cruise Consultant / Tourism Sales Clerk for Cruises

Senior Consultant

IT Consultant – Cloud & On-Prem Solutions

IT Consultant, Cloud & On-Prem Solutions