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About the role
Key responsibilities & impact- first point of contact for customers
- engage with customers in a warm friendly manner
- process customer transactional banking needs
- help educate customers on digital solutions
- assist with product and service enquiries
Requirements
What you’ll need- genuine desire to help customers
- previous customer service experience
- ability to engage and listen to customers
- adaptable to change
- proactive
- can-do attitude
- resilience
- logical approach to problem solving
Benefits
Comp & perks- flexibility in hours
- opportunity to learn and grow your skills in Banking
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceengagementlisteningadaptabilityproactivityresilienceproblem solvingpositive attitude
