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About the role
Key responsibilities & impact- lead subject matter expert for systems that Everyday Banking uses to deliver customer products
- work with product and technology colleagues to develop well written business and technical requirements
- support enterprise incident management and hyper care processes to identify root cause and support Technology colleagues to fix root cause
- have a deep understanding of customer and colleague needs and the technology capabilities available
Requirements
What you’ll need- strong strategic planning and leadership capability skills
- strong technical skills for core banking
- strong commercial focus
- understanding of how value is driven in a business
- strong critical thinking and problem-solving skills
- demonstrated ability to work with ambiguity and manage multiple priorities
- very high standard of communication and documentation detailing the ability to clearly present ideas on paper, write succinctly and think critically about an issue
Benefits
Comp & perks- wellbeing support
- flexible working
- generous leave offering
- opportunity for growth
- learning and career development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
core bankingbusiness requirementstechnical requirementsincident managementroot cause analysis
Soft Skills
strategic planningleadershipcommercial focuscritical thinkingproblem-solvingcommunicationdocumentationability to work with ambiguitytime managementprioritization
