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NAB

Customer Service Banker

NAB

Customer Service Banker being first point of contact for BNZ customers. Flexibility in a casual environment with opportunities to learn and grow in banking.

Posted 5/4/2026part-timeDunedin • 🇳🇿 New ZealandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • First point of contact for customers on the branch floor
  • Process customer transactional banking needs
  • Update customers' personal details and identification
  • Assist with general product and service enquiries
  • Help educate customers on online platforms, tools and digital solutions

Requirements

What you’ll need
  • Previous customer service experience
  • Ability to engage and listen to customers
  • Can-do attitude
  • Resilience and logical approach to problem solving
  • Ability to multi-task
  • A keen eye for detail

Benefits

Comp & perks
  • Working in an agile, energising environment
  • Support wellbeing and flexibility

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
customer service experienceengagementlisteningcan-do attituderesilienceproblem solvingmulti-taskingattention to detail