Client Support

MVP Health Care

Client Support Professional providing sales and administrative support for large group sales and account management at MVP Health Care. Engaging with brokers and ensuring high levels of client satisfaction.

Posted 6/17/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $51,395 - $68,354 per yearWebsite

About the role

Key responsibilities & impact

Provide daily sales and renewal support for large group new sales and client engagement teams.
Assist with rate quote preparation, proposal support, and preparing reports and presentation materials.
Handle new member enrollment packet preparation and new group/renewal paperwork completion and submission.
Monitor and track broker and client issues, providing responsive problem solving and coordinating with other departments for resolution.
Cultivate and maintain strong relationships with brokers, consultants, and their support staff.
Work extensively with external brokers and customers, sales and marketing staff, and MVP’s operational departments including Sales Operations, Actuarial, Underwriting, Enrollment, Group Set Up, and Member Services.
Ensure all support activities comply with company policies, procedures, and regulatory requirements.

Requirements

What you’ll need

Bachelor’s degree preferred or equivalent combination of education and directly related experience.
Must possess, or obtain within 60 days from date of hire, New York State Insurance License in life, accident, and health.
Must obtain the MVP Medicare Certification Training within 60 days from date of hire, or prior to first sale, whichever comes first.
Minimum of 2 years in customer service or sales environment within a managed care, health insurance company, financial services, or brokerage agency. Equivalent combination of education and experience may be considered.
Working knowledge and understanding of managed healthcare and conventional insurance products (medical, dental, life, short-term disability, long-term disability, tax deductible, and other employee benefit programs).
Ability to learn and understand alternative health plan funding mechanisms and healthcare financing/rating methodologies.
Ability to exercise discretion and confidentiality when handling account, customer, and member information.
Ability to multi-task and meet deadlines.
Excellent interpersonal and communication skills, both written and verbal.

Benefits

Comp & perks

Growth opportunities to uplevel your career
A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
Competitive compensation and comprehensive benefits focused on well-being
An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District , one of the Best Companies to Work For in New York , and an Inclusive Workplace.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

rate quote preparationproposal supportreport preparationpresentation materials preparationnew member enrollmentbroker and client issue trackingproblem solvingcustomer servicesales environmenthealthcare financing methodologies

Soft Skills

relationship managementinterpersonal skillscommunication skillsdiscretionconfidentialitymulti-taskingdeadline management

Certifications

New York State Insurance LicenseMVP Medicare Certification Training