
Director of Implementation Services
Multiview Financial Software
full-time
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 CA$150,000 - CA$180,000 per year
Job Level
Tech Stack
About the role
- Oversee a portfolio of concurrent healthcare ERP implementations.
- Establish and monitor implementation performance metrics including delivery timelines, project health indicators, capacity alignment, client outcomes and adoption milestones.
- Lead recovery strategies for at-risk implementations and ensure lessons learned are incorporated into future delivery practices.
- Drive on-time, on-budget delivery performance through disciplined execution while accelerating efficiency improvements for our team and our clients.
- Reduce variability across projects and increase implementation predictability.
- Assess the current implementation approach and introduce improvements that increase consistency, reduce delivery risk, accelerate time to value and strengthen client outcomes.
- Partner with CFOs, finance leaders, and IT stakeholders to guide financial system modernization.
- Lead the selection, adoption and integration of a modern technology stack to drive measurable operational improvements through strategic system deployment and process optimization.
- Define clear success criteria at go-live.
- Improve time-to-value and reduce post-go-live stabilization risk.
Requirements
- 8+ years of experience leading ERP or enterprise SaaS implementations.
- 5+ years in a people leadership role managing implementation teams.
- Demonstrated experience delivering complex, multi-module implementations.
- Proven experience scaling delivery teams.
- Strong operational discipline and data-driven mindset.
- Strategic thinking with hands-on execution.
- Executive-level communication skills.
- Client-centric mindset.
- Change management leadership.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ERP implementationsenterprise SaaS implementationsimplementation performance metricsproject health indicatorscapacity alignmentfinancial system modernizationtechnology stack integrationprocess optimizationdelivery risk managementmulti-module implementations
Soft Skills
people leadershipoperational disciplinedata-driven mindsetstrategic thinkinghands-on executionexecutive-level communicationclient-centric mindsetchange management leadership