Multiview Financial Software

Director of Implementation Services

Multiview Financial Software

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$150,000 - CA$180,000 per year

Job Level

Tech Stack

About the role

  • Oversee a portfolio of concurrent healthcare ERP implementations.
  • Establish and monitor implementation performance metrics including delivery timelines, project health indicators, capacity alignment, client outcomes and adoption milestones.
  • Lead recovery strategies for at-risk implementations and ensure lessons learned are incorporated into future delivery practices.
  • Drive on-time, on-budget delivery performance through disciplined execution while accelerating efficiency improvements for our team and our clients.
  • Reduce variability across projects and increase implementation predictability.
  • Assess the current implementation approach and introduce improvements that increase consistency, reduce delivery risk, accelerate time to value and strengthen client outcomes.
  • Partner with CFOs, finance leaders, and IT stakeholders to guide financial system modernization.
  • Lead the selection, adoption and integration of a modern technology stack to drive measurable operational improvements through strategic system deployment and process optimization.
  • Define clear success criteria at go-live.
  • Improve time-to-value and reduce post-go-live stabilization risk.

Requirements

  • 8+ years of experience leading ERP or enterprise SaaS implementations.
  • 5+ years in a people leadership role managing implementation teams.
  • Demonstrated experience delivering complex, multi-module implementations.
  • Proven experience scaling delivery teams.
  • Strong operational discipline and data-driven mindset.
  • Strategic thinking with hands-on execution.
  • Executive-level communication skills.
  • Client-centric mindset.
  • Change management leadership.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ERP implementationsenterprise SaaS implementationsimplementation performance metricsproject health indicatorscapacity alignmentfinancial system modernizationtechnology stack integrationprocess optimizationdelivery risk managementmulti-module implementations
Soft Skills
people leadershipoperational disciplinedata-driven mindsetstrategic thinkinghands-on executionexecutive-level communicationclient-centric mindsetchange management leadership