Mulligan Funding, LLC

Account Representative

Mulligan Funding, LLC

full-time

Posted on:

Location Type: Hybrid

Location: San Diego • California • United States

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Salary

💰 $24 - $32 per hour

About the role

  • Consistently meet and exceed daily and monthly quotas by diligently working towards collection targets and contributing to the team's overall success.
  • Develop genuine relationships with small business owners by understanding their unique situations and showing empathy and support throughout the collections process.
  • Actively mitigate Mulligan Funding's monthly losses by employing effective collections strategies and offering creative repayment solutions for clients.
  • Utilize exceptional sales and negotiation skills to arrange payment plans and settlements with delinquent merchants, focusing on achieving mutually beneficial outcomes.
  • Pre-qualify merchants for workouts and modifications to existing fundings by thoroughly reviewing their financial situation and determining their eligibility for alternative repayment options.
  • Conduct comprehensive risk evaluations of merchants by assessing their financial health, credit history, and other relevant factors to determine the likelihood of repayment.
  • Provide continuous feedback to our Underwriting and Credit teams on potential trends in our delinquency population, contributing to the ongoing improvement of our risk assessment and management processes.

Requirements

  • A High School Diploma or equivalent; AA or Bachelor's degree preferred.
  • A minimum of 2 years' experience collecting commercial debt.
  • Comprehensive knowledge of FDCPA, state, and federal laws.
  • Advanced skip tracing techniques preferred.
  • Exceptional listening and negotiation skills.
  • Excellent verbal and written communication skills.
  • An ability to multitask during conversations.
  • Proficiency in Excel, Word, and Salesforce.
  • Strong analytical skills for reviewing bank statements and company P&L.
  • Professional demeanor and attitude.
Benefits
  • Comprehensive medical, vision and dental benefits that give you peace of mind.
  • Flexible Spending Accounts (FSA) that let you use pre-tax dollars to cover healthcare expenses.
  • A fantastic 401K with matching contributions that helps you plan for retirement and build wealth over time.
  • Generous sick, vacation, and holiday benefits that give you the time and flexibility you need to enjoy life.
  • A gym membership contribution that supports your well-being, and helps you stay energized and focused.
  • An internal referral program that rewards you for bringing talented people to the team.
  • Company events that foster a positive and inclusive culture, and create opportunities to bond and grow with your colleagues.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
collections strategiesnegotiation skillsskip tracing techniquesrisk evaluationsfinancial analysisreviewing bank statementsP&L analysis
Soft Skills
sales skillsempathycommunication skillslistening skillsmultitaskingprofessional demeanor
Certifications
High School DiplomaAA degreeBachelor's degree