Bilingual

• Provide daily technical support to clients requiring assistance with global transaction banking channel products
• Subject matter expert for digital solutions interpreting, recreating, and troubleshooting client technical support requests
• Adherence to policies regarding sensitive client information
• Manage work queues requiring email, telephone, and live conference call support
• Collaborate with business partners and operations teams to resolve critical client issues
• Monitor and record daily activities to achieve departmental key performance indicators and service metrics

Client Delivery Technical Associate, Bilingual: English / Japanese

Senior Fraud Recovery Coordinator – Bilingual, Spanish, Complex Claims

Bilingual BCBA, Spanish

Bilingual Licensed Clinician – English/Spanish

Bilingual Retirement Plan Services Representative

Bilingual ORR Hybrid Clinician – License Eligible