Enterprise Architecture Governance – ServiceNow Solution Engineer, AVP

MUFG

ServiceNow Engineer supporting governance processes and solutions for MUFG's Enterprise Architecture. Focused on automation, data quality, and stakeholder collaboration.

Posted 7/7/2026full-timeJersey City • Arizona, New Jersey • 🇺🇸 United StatesLead💰 $125,000 - $160,000 per yearWebsite

Tech Stack

Tools & technologies

JavaScriptSDLCServiceNowSQL

About the role

Key responsibilities & impact

Design, build, and maintain ServiceNow APM solutions, including application onboarding, lifecycle management, and compliance tracking
Configure and extend data models (APM, CMDB, CSDM), workflows, forms, and governance pipelines
Develop scripts (Business Rules, Client Scripts, Script Includes) and automations using Flow Designer
Build integrations using REST APIs and IntegrationHub
Create dashboards and performance analytics for application portfolio visibility, lifecycle tracking, and risk insights
Ensure scalable, high-performing, and maintainable platform solutions
Support governance processes such as onboarding workflows, ARB reviews, and stage-gated approvals
Maintain application inventory, ownership, and classification data
Partner with architecture, IAM, risk, and control teams to ensure accurate data and audit readiness
Identify and implement automation opportunities using ServiceNow, Flow Designer, and Power Platform tools
Leverage Microsoft Copilot and ServiceNow AI to generate insights, summaries, and workflow improvements
Collaborate with stakeholders to gather requirements and drive adoption of governance solutions

Requirements

What you’ll need

4–6 years of experience in ServiceNow development, APM, enterprise architecture, or governance-related roles
Hands-on experience delivering end-to-end ServiceNow solutions
Experience with workflows, reporting, and structured data in regulated environments
Strong collaboration across cross-functional teams (architecture, development, risk, operations)
Strong ServiceNow expertise (APM, CMDB, scripting, Flow Designer, integrations)
Proficiency in JavaScript; familiarity with SQL or other scripting tools is a plus
Experience with dashboards, reporting, and performance analytics
Understanding of platform governance and SDLC practices
Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience

Benefits

Comp & perks

comprehensive health and wellness benefits
retirement plans
educational assistance and training programs
income replacement for qualified employees with disabilities
paid maternity and parental bonding leave
paid vacation, sick days, and holidays

ATS Keywords

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Hard Skills & Tools

ServiceNow APMServiceNow CMDBServiceNow Flow DesignerBusiness Rules ScriptingClient ScriptsScript IncludesData Model ConfigurationDashboard CreationPerformance AnalyticsGovernance Processes

Soft Skills

CollaborationCross-Functional Teamwork