Governance Delivery and Process Specialist, AVP

MUFG

Process & Delivery Specialist at MUFG focusing on quality control and delivery coordination in EA Governance. Requires Strong organizational skills and experience in Agile/Scrum delivery.

Posted 6/19/2026full-timeJersey City • Arizona, New Jersey • 🇺🇸 United StatesLead💰 $100,000 - $145,000 per yearWebsite

Tech Stack

Tools & technologies

SDLCServiceNow

About the role

Key responsibilities & impact

Support quality control across EA governance processes, ensuring completeness, accuracy, and adherence to standards
Coordinate Agile/Scrum delivery activities, including backlog management, sprint tracking, and dependency/risk management
Track governance actions, remediation items, dependencies, and audit follow-ups through closure
Maintain audit-ready documentation, evidence, and governance artifacts
Analyze ServiceNow data for quality issues, consistency, and reporting readiness
Develop reports, dashboards, and executive summaries on governance metrics and delivery progress
Partner with architecture, delivery, risk, and control stakeholders to ensure alignment and timely execution
Identify opportunities for process improvement, automation, and AI-enabled efficiencies

Requirements

What you’ll need

5–6 years of experience in quality control, Agile/Scrum delivery coordination, or governance/process execution
Familiarity with Agile/Scrum practices and SDLC governance checkpoints
Working knowledge of ServiceNow (CSDM, CMDB, or APM preferred)
Proficiency in data analysis and reporting (Excel, Power BI or similar tools)
Strong attention to detail with experience in documentation, audit readiness, and compliance support
Strong communication skills with the ability to engage technical and non-technical stakeholders.

Benefits

Comp & perks

Comprehensive health and wellness benefits
Retirement plans
Educational assistance and training programs
Income replacement for qualified employees with disabilities
Paid maternity and parental bonding leave
Paid vacation, sick days, and holidays

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Hard Skills & Tools

quality controlAgileScrumdata analysisreportingdocumentationcomplianceprocess improvementautomationAI-enabled efficiencies

Soft Skills

attention to detailcommunicationstakeholder engagement