Business Analyst
Franklin Templeton
Senior Business Analyst, Transaction Banking Technology
MUFG
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New Jersey, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $129,000 - $161,000 per year
Job Level
Senior
Tech Stack
CloudMicroservicesSQLSwift
About the role
- Lead requirement gathering; engage with stakeholders (business lines, operations, risk, compliance, security) to define and document business needs, workflows, use cases, user stories, acceptance criteria
- Deeply understand transaction banking product functions: payments (domestic / cross-border), cash management, liquidity management, collections/disbursements, reconciliation, fraud prevention
- Analyze existing business processes; identify inefficiencies or gaps; propose improvements
- Collaborate with solution architects, system architects, and engineering teams to design scalable, robust, secure systems
- Ensure that business requirements are translated into functional and non-functional specifications (security, scalability, SLAs, performance)
- Participate in vendor/product evaluations and implementations
- Support regulatory/compliance requirements impacting payments and transaction banking
- Ensure quality through reviewing test plans, participating in SIT / UAT, and validating that functionality meets business needs
- Act as a liaison between business stakeholders, product owners, and delivery teams to ensure alignment, manage priorities, scope, changes, and risks
- Maintain detailed documentation: process flows, business rules, user journeys, data models, policies/controls
- Work at an MUFG office or client sites four days per week and work remotely one day
Requirements
- Bachelor’s degree in Business, Finance, Information Systems, Computer Science, or related field (Advanced degree preferred)
- 7+ years of business analyst / systems analysis experience
- 3-5 years in transaction banking, payments, cash management, or related financial services domain
- Strong knowledge of payments networks, standards and protocols (e.g. SWIFT, ACH, ISO20022)
- Solid understanding of regulatory, compliance, risk, and security considerations in payments and banking operations (e.g., sanctions screening, KYC, AML, data privacy, PSD2 / Open Banking / ISO20022, OFAC)
- Experience mapping complex processes / workflows; creating data flow diagrams and logical process maps
- Skilled in eliciting requirements, writing clear user stories / acceptance criteria, functional requirements documents
- Experience with digital channels (mobile/web), APIs, real-time payments, reconciliation systems
- Proficiency in tools like Jira / Confluence, BPM / process mapping tools (e.g. Visio), requirement management tool sets
- Strong communication skills; ability to interact with senior leadership and translate technical concepts to business stakeholders
- Preferred: experience with payments transformations (migration to ISO20022), familiarity with cloud-based architectures, microservices, API-first designs
- Preferred: data analysis skills (SQL or ability to understand data flows, data schemas, reporting requirements)
- Preferred: experience working in Agile / Scrum environments
- Ability to work at an MUFG office or client sites four days per week and work remotely one day
Benefits
- eligible for certain discretionary performance-based bonus and/or incentive compensation
- competitive benefits package
- comprehensive health and wellness benefits
- retirement plans
- educational assistance and training programs
- income replacement for qualified employees with disabilities
- paid maternity and parental bonding leave
- paid vacation, sick days, and holidays
- MUFG Benefits Summary (additional details available via Total Rewards link)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysissystems analysistransaction bankingpaymentscash managementliquidity managementfraud preventiondata analysisprocess mappinguser stories
Soft skills
communication skillsstakeholder engagementrequirement elicitationcollaborationproblem-solvingdocumentationprioritizationrisk managementalignment managementadaptability
