Quality Management Analyst

MUFG

Quality Management Analyst evaluating internal processes at MUFG. Conducting evaluations and implementing improvements for quality assurance in financial services.

Posted 5/27/2026full-timeTampa • Arizona, Florida • 🇺🇸 United StatesMid-LevelSenior💰 $63,000 - $88,000 per yearWebsite

About the role

Key responsibilities & impact

Conduct routine evaluations of internal processes
Identify gaps, risks, and control weaknesses
Apply data collection and analysis techniques to support quality assessments
Assist in developing and enhancing quality review frameworks and processes
Prepare and distribute daily quality, risk, and control reports
Support process improvement initiatives and product management efforts
Deliver quality metrics and reporting to stakeholders and business partners
Adhere to escalation protocols and reporting requirements
Respond to inquiries received through the quality assurance team mailbox
Contribute to continuous improvement efforts

Requirements

What you’ll need

Bachelor’s degree or equivalent professional experience required
Degree in Finance, Accounting, Business, or a related field preferred
Relevant certifications (e.g., QA, Audit, Compliance, Risk) are a plus
Knowledge of quality review methodologies and processes
Intermediate to advanced proficiency in Microsoft Office tools
Strong verbal and written communication skills
Analytical and critical thinking abilities with a focus on problem-solving
Sound judgment and a commitment to continuous improvement
Resilience, adaptability, and openness to diverse perspectives

Benefits

Comp & perks

comprehensive health and wellness benefits
retirement plans
educational assistance and training programs
income replacement for qualified employees with disabilities
paid maternity and parental bonding leave
paid vacation
sick days
holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data collection techniquesdata analysis techniquesquality review methodologiesquality metricsrisk assessmentcontrol weaknesses identificationprocess improvementquality assessmentsreporting requirementsproblem-solving

Soft Skills

strong verbal communicationstrong written communicationanalytical thinkingcritical thinkingsound judgmentcommitment to continuous improvementresilienceadaptabilityopenness to diverse perspectives

Certifications

QAAuditComplianceRisk