Network Operations Center (NOC) Analyst

MUFG

. Monitor and respond to network and infrastructure alerts using tools such as SolarWinds, ensuring optimal performance and reliability for critical financial systems.

Posted 4/21/2026full-timeTempe • Arizona, New Jersey • 🇺🇸 United StatesJunior💰 $83,000 - $115,000 per yearWebsite

Tech Stack

Tools & technologies

PythonServiceNow

About the role

Key responsibilities & impact

Monitor and respond to network and infrastructure alerts using tools such as SolarWinds, ensuring optimal performance and reliability for critical financial systems.
Provide Tier 1 and Tier 2 support for Windows servers and related technologies.
Automate NOC functions using scripting (PowerShell, Python) and tools like Power Automate to improve efficiency.
Host and manage incident resolution calls on a 24/7 basis.
Maintain and update weekly and monthly NOC reports.
Support Active Directory services for secure and efficient user access.
Respond to alerts, incidents, and service requests promptly to minimize downtime.
Collaborate with cross-functional teams to escalate and resolve complex issues impacting financial systems.
Perform routine checks on network equipment and configurations.
Create and maintain accurate documentation (Runbooks, Procedures) for incidents and preventive measures.
Follow established incident response and escalation procedures aligned with financial industry standards.
Use tools such as Microsoft Office, Teams, ServiceNow, xMatters, SecureCRT, WebEx, and others for communication and collaboration.
Contribute to continuous improvement of NOC processes and procedures.
Stay current with industry trends and emerging technologies to enhance monitoring and automation capabilities.

Requirements

What you’ll need

Bachelor’s degree in a related field or equivalent experience
1–2 years of experience in a NOC or similar role supporting network and Windows server environments
Strong understanding of networking protocols, hardware, and Windows server administration
Experience with Active Directory and secure user access management
Familiarity with tools such as SolarWinds, ServiceNow, xMatters, Microsoft Office, Teams, SecureCRT, WebEx
Scripting experience (PowerShell, Python) and automation mindset
Excellent problem-solving and analytical skills, with attention to detail
Ability to work in a fast-paced, 24/7 operational environment
Strong communication skills for both technical and non-technical audiences
Relevant certifications (e.g., Cisco CCNA, CompTIA Network+, Microsoft) are a plus.

Benefits

Comp & perks

comprehensive health and wellness benefits
retirement plans
educational assistance and training programs
income replacement for qualified employees with disabilities
paid maternity and parental bonding leave
paid vacation, sick days, and holidays

ATS Keywords

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Hard Skills & Tools

PowerShellPythonWindows server administrationnetworking protocolsActive Directoryincident responseautomationnetwork equipment checksscriptingNOC functions

Soft Skills

problem-solvinganalytical skillsattention to detailcommunication skillscollaborationincident resolutioncontinuous improvementadaptabilitytime managementcustomer service

Certifications

Cisco CCNACompTIA Network+Microsoft