Administer, engineer, and support enterprise Atlassian Data Center and Cloud instances (Jira, Jira Service Management, and Confluence)
Execute and support the migration of Jira and Confluence from Data Center to Atlassian Cloud
Gather and analyze business and delivery workflow requirements, and translate them into effective Jira configurations
Partner with platform owners and stakeholders to support the Atlassian roadmap, backlog execution, vendor coordination, and feature adoption
Coordinate with Identity and Access Management, Third-Party Management, and Enterprise Security teams
Create, maintain, and evolve standardized Jira configurations
Build and maintain integrations with external systems such as GitHub Enterprise, ServiceNow, and other SDLC or ITSM tools
Assess current Atlassian configurations and usage patterns, and recommend practical improvements
Document and promote platform usage standards, tips, and best practices
Develop and deliver training and enablement for administrators and end users
Monitor and support system performance, availability, and stability
Design and maintain custom automations and scripts using Adaptavist ScriptRunner and Groovy

Requirements

5+ years of hands-on experience administering Jira and Confluence at the system level
Direct experience supporting and executing Jira and Confluence migrations from Data Center to Cloud preferred
Bachelor’s degree in Computer Science or a related discipline, or equivalent professional experience
Atlassian Certified Professional (ACP) credentials preferred
Strong collaboration and communication skills
Demonstrated ability to prioritize work, collaborate across teams, and execute initiatives to completion
Strong attention to detail with experience improving platform configuration, usability, and operational processes
Solid understanding of Agile methodologies and SDLC practices
Strong analytical skills with experience producing meaningful reports and insights from Jira and Confluence data
5+ years of experience in a highly regulated environment (e.g., financial services, government, healthcare)
Hands-on experience implementing and maintaining REST APIs and system integrations involving Atlassian products
Experience with reporting and analytics tools such as Power BI
Ability to manage multiple concurrent requests while maintaining platform quality and standards
Working knowledge of cloud-native application architectures and patterns
Interest in learning and adopting new tools and technologies

Benefits

comprehensive health and wellness benefits
retirement plans
educational assistance and training programs
income replacement for qualified employees with disabilities
paid maternity and parental bonding leave
paid vacation
sick days
holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

JiraConfluenceAtlassian Data CenterAtlassian CloudREST APIsAdaptavist ScriptRunnerGroovyAgile methodologiesSDLC practicesreporting and analytics

Soft Skills

collaborationcommunicationattention to detailanalytical skillsprioritizationvendor coordinationtraining and enablementplatform usage standardsinitiative executionstakeholder partnership

Certifications

Atlassian Certified ProfessionalBachelor’s degree in Computer Science