Project Manager

• Work with business and residential owners and sub-contractors after disasters (fire, flood) to clean up and repair damage to residential and commercial property
• Oversee all aspects of the reconstruction and renovation process from intake to completion
• Work directly with homeowners, commercial property owners, project coordinators, sub-contractors, and technicians while maintaining high levels of customer service
• Monitor project plans, schedules, work hours, budgets, collections, and ensure project deadlines are met
• Provide exceptional customer service
• Operate in compliance with company processes, policies, and applicable laws and regulations
• Communicate and coordinate scheduling with Foremen, In-House Tradesmen, Estimators, and Project Coordinators
• Partner with a Project Coordinator to ensure all restoration paperwork is completed on time
• Maintain open communication with insurance providers and property owners
• Review all estimates pertaining to the restoration portion of assigned jobs
• Ensure projects are completed within budget
• Meet operational goals of Sales, Gross Margin, Job Closings, and Net Promoter Score
• Track metrics during bi-weekly goal setting and review meetings
• Confirm budget and work orders before project start
• Build partnerships and maintain relationships with trade partners, vendors, and industry partners
• Assess accuracy, neatness, and thoroughness of assigned work
• Manage a wide range of projects from $100,000 – $1,000,000

Project Manager, Restoration

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