AI Product Manager
MSPbots.ai
contract
Posted on:
Location Type: Remote
Location: Philippines
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About the role
- Lead the strategy, roadmap, and execution for AI-powered apps, including ticket triage, ticket QA, and sentiment analysis, ensuring alignment with company goals and client needs.
- Work closely with engineering, data science, design, marketing, and sales to deliver high-quality products on schedule.
- Engage with MSP clients and internal stakeholders to gather requirements, validate product value, and ensure exceptional user experience.
- Monitor industry trends, competitor offerings, and customer feedback to inform product strategy and feature prioritization.
- Define and track key product metrics, using data-driven insights to guide product improvements and reports on outcomes.
- Ensure clear product documentation and support materials are available for both internal teams and clients.
- Lead rapid prototyping and MVP releases, especially for new AI-driven features and apps, leveraging client feedback for continuous improvement.
Requirements
- 3+ years of product management experience, preferably in SaaS, AI, or automation products.
- Demonstrated success managing GenAI/ML-powered/AI agent products from concept to launch.
- Strong technical acumen and experience working with data science and engineering teams.
- Experience with cloud AI platforms (Azure OpenAI, AWS) and usage-based billing models is highly desirable.
- Excellent communication, collaboration, and client management skills Analytical mindset with a passion for data-driven decision-making.
- Experience working in agile environments and managing multiple priorities.
- Have the ability to work flexibly and effectively with cross-functional teams across the US, China, and the Philippines
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementAI-powered applicationsGenAImachine learningdata-driven decision-makingagile methodologiescloud AI platformsusage-based billing modelsticket triagesentiment analysis
Soft Skills
communicationcollaborationclient managementanalytical mindsetflexibilitycross-functional teamwork