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Care Coordinator – Outpatient Operations
MSKCare Coordinator providing patient support and coordination at Memorial Sloan Kettering Cancer Center. Ensuring a welcoming and efficient experience for patients within a healthcare environment.
Posted 7/16/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $24 - $36 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and administrative capabilities in a patient-facing healthcare environment, ensuring efficient communication and support for clients. Proficient in managing financial transactions and collaborating with team members to enhance operational effectiveness.
Highest-signal resume keywords
Customer ServicePatient SupportAdministrative SkillsFinancial ReconciliationBehavioral Health Interest
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Organizational SkillsCommunication Skills
Tools & Technologies
Patient Portal
Industry Keywords
HealthcareIntegrative MedicineCounseling ServicesPatient-FacingMind-Body Programs
About the role
Key responsibilities & impact- Serve as a primary point of contact for patients and clients, ensuring a welcoming, efficient, and supportive experience
- Greet clients and provide assistance upon arrival
- Communicate wait times, scheduling updates, and service information
- Explain center policies related to payments, cancellations, and attendance
- Answer incoming calls, screen for appropriate services, and schedule appointments
- Respond to patient inquiries through the Patient Portal
- Support virtual mind-body and exercise programs, including enrollment and technical assistance
- Reconcile daily financial transactions and prepare deposits
- Collaborate with team members to resolve client concerns and support overall operations
Requirements
What you’ll need- Minimum of 2 years of relevant experience, preferably in a patient-facing healthcare setting
- Demonstrated commitment to providing outstanding customer service
- Interest in behavioral health, counseling services, integrative medicine, or patient support programs
- Strong administrative and organizational skills
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities