Process Improvement Engineer

MSK

Process Improvement Engineer supporting transformation initiatives at Memorial Sloan Kettering Cancer Center's enterprise. Focusing on process improvement, operational transformation, and organizational performance.

Posted 5/1/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $124,000 - $204,700 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Support the delivery of enterprise-level programs and projects focused on process improvement, operational transformation, and organizational performance.
Partner with clinical, operational, and administrative collaborators to assess current state workflows, identify improvement opportunities, and support implementation of sustainable solutions.
Collaborate closely with TMO Process Engineers, Project Managers, Change Specialists, and Data Analysts to design, implement, and sustain enterprise-level improvement initiatives.
Apply process improvement, systems thinking, and project delivery principles to drive measurable improvements in quality, efficiency, service, safety, and capacity.
Facilitate current state assessments, future state development sessions, and structured problem-solving efforts involving multiple departments.
Use qualitative and quantitative methods to identify root causes, prioritize opportunities, and guide decision-making.
Develop process maps, analyze improvement recommendations, and implementation plans that support enterprise transformation goals.
Support progress of improvement initiatives by coordinating workstreams, tracking achievements, and maintaining momentum across partners.
Analyze operational and performance data to establish baselines, measure progress, and communicate results clearly to collaborators and leadership.

Requirements

What you’ll need

2–5 years of experience in process improvement, industrial engineering, operational excellence, performance improvement, or a related field, preferably in healthcare.
Experience analyzing workflows, identifying process gaps, and recommending practical, data-informed improvements.
Foundational knowledge of process improvement methodologies such as Lean, Six Sigma, and related fields.
Experience with process mapping, root cause analysis, and performance measurement.
Strong analytical skills, including experience working with operational data, trends, and performance metrics.
Familiarity with data visualization and reporting tools (Tableau, Power BI) is a plus.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process improvementoperational excellenceperformance improvementprocess mappingroot cause analysisperformance measurementdata analysisqualitative methodsquantitative methodssystems thinking

Soft Skills

collaborationproblem-solvinganalytical skillscommunicationorganizational performancefacilitationcoordinationtracking achievementsdecision-makingsustainability

Certifications

LeanSix Sigma