Director of Delivery Management

mPulse

Director leading delivery strategy and execution for mPulse’s conversational AI healthcare platform. Managing delivery teams, executive stakeholders, governance, resources, risks, and cross-functional programs.

Posted 8/6/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in delivery management and program management, with a strong focus on establishing frameworks, governance processes, and leading multi-level teams. Proven ability to communicate effectively with executive stakeholders and drive continuous improvement in delivery processes.

Highest-signal resume keywords

Delivery ManagementProgram ManagementAgile MethodologiesExecutive CommunicationPMP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Delivery FrameworksGovernance ProcessesResource PlanningCapacity ManagementRisk AssessmentEstimation StandardsQuality GatesContinuous ImprovementCross-Functional Program DeliveryStakeholder Management

Soft Skills

CoachingLeadershipInfluencingCollaborationProblem-Solving

Certifications & Qualifications

PMPSAFe

Industry Keywords

Delivery Management StrategySenior Delivery ManagersDelivery AnalystsAgileScrumWaterfall

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Define and govern the delivery management strategy, frameworks, and standards across all products and workstreams
Lead, coach, and develop Senior Delivery Managers, Delivery Managers, and Delivery Analysts
Own executive-level stakeholder relationships, providing delivery status, risk assessment, and strategic recommendations
Establish estimation standards and quality gates for requirements documentation
Drive continuous improvement in delivery processes, tooling, and reporting
Partner with product, engineering, and business leadership to align delivery priorities with organizational goals
Oversee resource planning, capacity management, and team growth
Serve as the escalation point for delivery risks, blockers, and cross-team dependencies

Requirements

What you’ll need

10+ years of experience in delivery management, program management, or a related field
3+ years of people leadership experience managing multi-level teams
Proven track record of delivering complex, cross-functional programs on time and within scope
Strong executive communication skills with demonstrated ability to influence senior stakeholders
Experience establishing delivery frameworks and governance processes
Experience with Agile, Scrum, and/or Waterfall delivery methodologies
PMP, SAFe, or equivalent certification preferred

Benefits

Comp & perks

Remote-First & Flexible PTO — work from wherever you're most productive
100% company-paid employee-only medical, dental, and vision coverage
Company contributions toward dependent coverage
Company-paid life and disability insurance
401(k) with 4% match
Financial advisors to help with financial planning
6 weeks parental leave
30-60-90 day plans and frequent training
Peer-to-peer bonuses
Team celebrations