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Mountain Home

Case Manager

Mountain Home

Case Manager providing comprehensive case management services for young mothers and children in Missoula. Advocate support to enhance family independence and connect them to vital services.

Posted 7/20/2026full-timeMissoula • Montana • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $26 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client support, documentation management, and care coordination, with a strong focus on building rapport and advocating for clients in community settings. Proficient in applying evidence-based employment models and maintaining compliance with documentation and billing requirements.

Highest-signal resume keywords
Bachelor's Degree In Social WorkExperience In Supported EmploymentFamiliarity With Individual Placement And Support (IPS) ModelCertification In Supported Employment (CESP)Experience Working With Individuals With Mental Health Conditions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Client Documentation ManagementGoal PlanningSkill-BuildingCare CoordinationDischarge Process OversightReferral MakingTransportation Services
Soft Skills
Building RapportMaintaining Professional BoundariesAdvocacy
Tools & Technologies
Electronic Health Record System
Certifications & Qualifications
CPR/First Aid CertificationLicensed Professional CounselorLicensed Social Worker
Industry Keywords
Vocational RehabilitationMental Health ServicesSocial ServicesCommunity SupportYoung Adults With Special Needs

About the role

Key responsibilities & impact
  • Providing direct support to clients, including assistance with paperwork, goal planning, and skill-building
  • Maintaining accurate and timely client documentation, including dates, times, and progress notes for all meetings, in the electronic health record system
  • Building rapport with clients while maintaining professional boundaries at all times
  • Providing services primarily in the community or clients’ homes
  • Providing staff with client history/special requirements and hosting team meetings
  • Making referrals to other services such as mental health services, parenting, etc
  • Communicating with clients’ therapists for care coordination and treatment planning
  • Providing transportation and serving as an advocate for clients at appointments
  • Completing and overseeing the discharge process for all assigned clients
  • Meeting and maintaining billing hours expectations and documentation timelines
  • Attending meetings and training as required and meeting regularly with their supervisor
  • Other appropriate and job-related tasks as assigned

Requirements

What you’ll need
  • Bachelor’s degree in social work, psychology, rehabilitation counseling, education, vocational rehabilitation, or a similar field and/or related experience
  • At least 2-3 years of experience in supported employment, vocational rehabilitation, mental health services, or related fields
  • Experience working with individuals with mental health conditions, disabilities, or other barriers to employment is strongly preferred
  • Familiarity with the Individual Placement and Support (IPS) model or similar evidence-based employment programs is preferred
  • Certification in Supported Employment (CESP) or related credentials are a plus
  • CPR/First Aid certification (or willingness to obtain it within a designated time frame) is preferred
  • Any state-specific licensure or certification (e.g., Licensed Professional Counselor, Licensed Social Worker) is preferred but not required, depending on program needs
  • Familiar with social services in the Missoula community
  • Experience providing services to young adults with special needs, severe emotional disturbances, and/or cognitive or developmental delays

Benefits

Comp & perks
  • medical
  • dental
  • vision
  • short-term disability
  • Aflac services
  • life insurance
  • accrued paid time off
  • employee assistance program (EAP)
  • opportunities for training and professional development