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Account Manager
MotivHealthAccount Manager driving employer relationships and client satisfaction in customizable health insurance plans. Focused on level-funded and self-funded benefit solutions with strategic clients.
About the role
Key responsibilities & impact- Serve as the primary point of contact for assigned self-funded employer groups and broker partners
- Build and maintain strong, long-term relationships with decision-makers and key stakeholders
- Act as a trusted advisor by providing strategic guidance on benefit plan performance and cost-containment opportunities
- Oversee the administration of self-funded plans, ensuring compliance with ERISA, HIPAA, ACA, and other regulatory requirements
- Analyze claims data, utilization trends, and reporting to develop actionable recommendations for clients
- Collaborate with underwriting, clinical, and compliance teams to optimize plan design and manage risk for client renewals
- Identify opportunities for cross-selling and upselling additional products and services
- Support the development and delivery of client presentations to secure new business and retain existing accounts
- Partner with broker networks to enhance market reach and generate growth
- Drive annual plan reviews and renewal processes, ensuring proactive preparation and timely execution
- Lead client strategy meetings, presenting financial reports, trend analyses, and innovative cost-saving solutions
- Maintain accountability for client satisfaction scores and retention metrics
Requirements
What you’ll need- 3+ years of Account Management experience with a focus on level-funded, self-funded third-party benefit plan administration, stop-loss carriers, PBMs, and wellness program vendors
- Proven history of managing medium to large employer groups
- Strong relationships with national and regional broker networks
- Familiarity with claims analysis, healthcare trend reporting, and performance metrics
- Strong negotiation, presentation, and consultative sales skills
- Excellent written and verbal communication skills
- Experience with Salesforce CRM (nice to have)
- Bachelor's degree in business, healthcare administration, communications, marketing, or related field (nice to have)
Benefits
Comp & perks- Competitive salary + quarterly commission plan + annual bonus opportunity
- Affordable health, vision, and dental insurance for you and your family
- Company contributes up to $2,300 to Health Savings Account annually
- Wellness program that contributes additional money towards your HSA
- Automatic 3% contribution into retirement plan
- Career development and growth opportunities
- Flexible time off policy with 10 paid holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementclaims analysishealthcare trend reportingperformance metricsbenefit plan administrationcost-containment strategiesnegotiationpresentation skillsconsultative sales
Soft Skills
relationship buildingstrategic guidanceclient satisfactioncommunicationcollaborationleadership