Operations & Scheduling Coordinator – Residential Services
Motion Recruitment
contract
Posted on:
Location Type: Remote
Location: Remote • 💃 Anywhere in Latin America
Visit company websiteSalary
💰 $1,200 - $1,500 per month
Job Level
JuniorMid-Level
About the role
- Assign cleaning jobs within 24 hours of booking based on cleaner availability, skill, and location.
- Maintain and manage a real-time, conflict-free calendar.
- Monitor for issues such as cancellations, double bookings, or last-minute reschedules.
- Track and respond to customer feedback to ensure a high level of service satisfaction.
- Manage jobs on the waitlist and proactively recover cancellations.
- Maintain a dynamic list of high-performing cleaners for top-priority jobs.
- Calculate and verify weekly cleaner payments using Google Sheets.
- Monitor and follow up on declined credit card transactions.
- Coordinate closely with the sales and customer success teams.
- Track operational KPIs and share performance updates.
- Respond to urgent scheduling changes to ensure full coverage.
Requirements
- 2+ years in an operations, coordination, or scheduling role.
- Fluent in both English and Spanish (written and verbal).
- Strong organizational skills and responsiveness during assigned hours.
- Experience in a fast-paced, detail-driven environment.
- Proficiency with Google Sheets and calendar or scheduling platforms.
Benefits
- Remote Work 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Google Sheetscalendar managementscheduling
Soft skills
organizational skillsresponsivenesscustomer serviceproblem-solving