Loan Processing and Operations Associate

Morty

Loan Processing and Operations Associate managing mortgage files from application to closing. Collaborating with stakeholders and ensuring accuracy in documentation and timelines, at Morty.

Posted 4/24/2026full-timeRemote • New York • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Manage loan files from application through closing, ensuring accuracy and timeliness
Coordinate with borrowers, loan officers, lenders, and third parties to move files forward
Review borrower documentation (income, assets, credit, property) for completeness and consistency
Track and manage conditions, deadlines, and closing timelines across multiple files
Identify and resolve issues that could delay closing
Communicate clearly with all stakeholders on status, next steps, and outstanding items
Ensure files meet internal standards and lender requirements
Support closing coordination, including final document review and funding readiness

Requirements

What you’ll need

Bachelor’s degree required
2+ years experience in mortgage processing, closing, or financial services operations
Strong attention to detail and ability to manage multiple files at once
Clear and professional communicator
Highly organized with strong follow-through
Ability to work quickly and hit deadlines in a fast-paced environment
Ownership mindset — you take responsibility for getting files across the finish line

Benefits

Comp & perks

Health, dental, and vision insurance
401(k)
Flexible paid time off
Remote work
Opportunity for growth as the company scales

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

mortgage processingclosingfinancial services operationsdocument reviewfile managementissue resolutiondeadline trackingborrower documentation reviewfunding readiness

Soft Skills

attention to detailcommunicationorganizationfollow-throughtime managementownership mindset

Certifications

Bachelor’s degree