Investigator

Moov

Moov FRAML Investigator overseeing fraud investigations and AML compliance for financial services company. Managing onboarding and due diligence for merchant activity in the Moov payment network.

Posted 7/29/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Fraud Investigations and AML Monitoring, with a strong focus on Merchant Acquiring and Onboarding processes. Proficient in conducting thorough investigations within Card and Banking Payment Platforms, ensuring compliance and risk management.

Highest-signal resume keywords

Fraud InvestigationsAML MonitoringMerchant AcquiringCard Payment PlatformsMerchant Underwriting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud InvestigationsAML MonitoringMerchant AcquiringCard Payment PlatformsBanking Payment PlatformsMerchant UnderwritingFinancial Statement AnalysisChargeback AnalysisRisk Tier AssignmentKYC

Certifications & Qualifications

CFE Certification

Industry Keywords

KYCKYBSynthetic Identity FraudAccount Takeover IndicatorsMCC CodesCNP RiskACHRTPChargeback Ratio AssessmentBank & Card Issuer Relations

About the role

Key responsibilities & impact

Investigate and take action on suspicious fraud and potential AML activity across the entire Moov payment network.
Monitor transaction activity and alert queues for indicators of fraudulent behavior or money laundering.
Author detailed investigative reports on suspicious activity and escalate cases to management or regulatory bodies as necessary.
Maintain accurate case records and documentation throughout the investigation lifecycle.
Manage daily KYC (Know Your Customer) and KYB (Know Your Business) onboarding activity queues.
Perform enhanced due diligence on merchants enrolling to use the Moov payment processing platform.
Conduct in-depth onboarding investigations specific to Card and Banking payment platforms.
Perform merchant underwriting evaluations as part of the onboarding and ongoing review process.
Work closely with Moov Support to validate new partners joining the Moov network.
Assist management with the creation, documentation, and ongoing refinement of FRAML processes and procedures.

Requirements

What you’ll need

Fraud Investigations - 3–5 years of experience in fraud investigations
AML Monitoring - 3–5 years of experience in AML monitoring
Merchant Acquiring / Onboarding - 3+ years of experience in merchant acquiring and/or merchant onboarding
Card Payment Platforms - Experience conducting onboarding investigations within card payment environments, including familiarity with card network rules (Visa, Mastercard), MCC codes, CNP risk, and chargeback analysis
Banking Payment Platforms - Experience with banking product onboarding investigations including ACH, RTP, and banking account verification; knowledge of synthetic identity fraud and account takeover indicators
Merchant Underwriting - Experience conducting merchant underwriting evaluations, including financial statement analysis, credit report review, chargeback ratio assessment, MCC risk classification, and risk tier assignment for card and banking payment products
Bank & Card Issuer Relations - Demonstrated experience working directly with banks and card issuers, including correspondent banking relationships, issuer dispute escalations, and regulatory inquiry responses
CFE Certification - Certified Fraud Examiner (CFE) — preferred but not required

Benefits

Comp & perks

100% remote.
We make remote-work work.
We match what you contribute to your 401(k) up to 5% of your salary
Generous parental leave
Competitive health, dental, and vision insurance plans
Unlimited PTO, paid holidays, and sick leave
Learning stipend and a culture that encourages and promotes professional growth and development
Home office stipend
Ownership in the company via employee stock options
Culture of people helping people who give first, celebrate wins together and embrace autonomy, transparency, and trust
The opportunity to join an experienced and ambitious team passionate about solving customers’ needs and who love what they do
Partner with a community of 2000+ developers around the world, helping them focus on possibilities vs payments