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About the role
Key responsibilities & impact- Serve as the operational lead for Moonshot’s Canada programs portfolio, overseeing delivery of complex, multi-year public safety and online violence prevention initiatives.
- Provide strategic direction and operational oversight across multiple projects, ensuring high-quality delivery, strong client outcomes, and alignment with organizational priorities.
- Oversee project planning, staffing, budgeting, forecasting, risk management, and delivery timelines across the Canada portfolio.
- Lead prioritization and operational decision-making across competing program needs and organizational objectives.
- Ensure programs are delivered in compliance with contractual, legal, ethical, and organizational requirements.
- Maintain high standards of quality assurance, operational rigor, and client-facing deliverables.
- Serve as a relationship manager for Canadian clients, funders, partners, and external stakeholders.
- Build and maintain trusted relationships with government agencies, public health organizations, NGOs, technology companies, law enforcement partners, and community stakeholders.
- Represent Moonshot externally in meetings, briefings, conferences, and sector engagement opportunities.
- Support strategic coordination across partners and stakeholders to ensure effective program implementation and collaboration.
- Provide direct leadership, coaching, and management to Canada-based staff.
- Foster a collaborative, accountable, and mission-driven team culture grounded in continuous learning and operational excellence.
- Support workforce planning, hiring, onboarding, performance management, and professional development across the Canada team.
- Ensure effective coordination and communication across internal teams supporting Canada programs, including operations, finance, design, research, knowledge exchange/knowledge sharing and technical teams.
- Support Moonshot’s continued growth in Canada by identifying strategic opportunities, partnerships, and funding opportunities.
- Contribute to proposal development, renewals, partnership cultivation, and technical scoping for new opportunities.
- Support external communications and thought leadership efforts related to Moonshot’s Canada programs and violence prevention work.
- Identify, manage, and escalate operational, reputational, delivery, and partnership risks as appropriate.
- Ensure compliance with government contracting requirements, ethics obligations, data protection requirements, and audit processes.
- Maintain clear internal documentation and operational systems to support effective program management and accountability.
- Contribute to organizational learning, process improvement, and cross-regional collaboration efforts, including support for violence prevention initiatives in Australia and New Zealand as organizational needs arise.
Requirements
What you’ll need- Demonstrated experience managing complex projects, project teams, budgets, partners, and clients.
- Ability to operationalize strategy into effective systems, workflows, and delivery practices.
- Strong judgment and ability to navigate ambiguity, competing priorities, and sensitive stakeholder environments.
- Strong stakeholder engagement and relationship management skills, including experience representing organizations externally.
- Experience supporting business development, partnership development, grant funding, or government procurement processes.
- Relevant professional or research experience in homeland security, public safety, countering violent extremism and/or targeted violence, or other online harms.
- Demonstrable ability to work under pressure, taking action and getting things done, both in managing your own workload and that of others.
- Willingness to travel to represent Moonshot and work outside regular working hours in the rare instance of a need to respond to incidents relevant to the client.
- Strong attention to detail.
- Excellent written, verbal and interpersonal communication skills.
- Strong people management skills - with the ability to lead and manage teams, managers, and analysts.
- Candidates will be expected to undertake any relevant security clearance procedures per the needs of clients.
- Highly trustworthy and ability to maintain confidentiality and use discretion and diplomacy in both written and verbal communications.
- Commitment to Moonshot’s mission.
- In addition, we require and will check on candidates' eligibility to work in Canada.
Benefits
Comp & perks- 25 days paid vacation leave, plus Statutory Holiday
- Full private healthcare package, including coverage for partners and children.
- Dental & Vision Insurance.
- Life & Disability Insurance.
- 24/7 access to free counseling via our Employee Assistance Program.
- Generous maternity and paternity leave: 26 weeks paid maternity leave, 8 weeks paid paternity leave.
- All permanent employees are granted share options upon employment.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementbudget managementrisk managementstrategic planningperformance managementproposal developmentgrant fundinggovernment procurementcompliance managementquality assurance
Soft Skills
relationship managementstakeholder engagementleadershipcommunicationattention to detailjudgmentcollaborationproblem-solvingadaptabilitytrustworthiness
