Business Operations Assistant

Moonshot

Business Operations Assistant supporting multiple teams in tackling online harms like violent extremism. Handling HR, operations, and administrative duties within a mission-driven organization.

Posted 5/12/2026part-timeLondon • 🇬🇧 United KingdomMid-LevelSenior💰 £30,784 - £33,000 per yearWebsite

About the role

Key responsibilities & impact

Maintaining accurate and confidential HR records and databases.
Performing periodic audits of HR files to ensure all required documents are correctly filed.
Assisting with candidate communications during recruitment and onboarding.
Supporting annual processes such as performance reviews and engagement surveys.
Coordinating training and learning and development activity.
Supporting day to day HR operations, including responding to general staff queries and signposting to relevant policies.
Supporting the smooth day to day running of the office, including managing office supplies and keeping shared spaces tidy and well stocked.
Acting as a point of contact for vendors and service providers, and supporting the management of those relationships.
Assisting with compliance processes such as data protection, health and safety, and insurance renewals, and helping to maintain organisational systems.
Supporting the operations team with projects and initiatives, including audit preparation.
Providing general administrative support to the wider team as required.

Requirements

What you’ll need

Demonstrated experience in an administrative or coordination role.
Exceptional attention to detail and a commitment to accuracy in all work.
Excellent organisational skills, with the ability to manage multiple responsibilities across different teams and prioritise effectively.
Strong written and verbal communication skills, with the ability to communicate clearly with colleagues at all levels and with external stakeholders.
Ability to work effectively with senior colleagues, including prioritising tasks, flagging issues proactively, and seeking clarification when needed.
Proactive and self motivated approach, with the ability to anticipate needs and take initiative.
Highly trustworthy, with the ability to handle confidential information with appropriate discretion.
Strong interpersonal skills, with patience, empathy, and the ability to build effective working relationships.
Ability to learn new systems and processes quickly.
Commitment to Moonshot's mission and ethos.
We require and will check on candidates' eligibility to work in the UK and pass any relevant security clearance procedures per the needs of clients.
Previous experience in HR or operations roles.
Experience working in a role that required supporting different departments, projects, or stakeholders.
Proficiency in Google Workspace (particularly Sheets and Docs) or Microsoft Office (particularly Excel and Word).
Experience working in a fast paced or mission driven organisation.

Benefits

Comp & perks

30 days' paid annual leave per year (pro rata), excluding bank holidays.
Private healthcare package with access to specialist mental health cover, including coverage for partners and children.
Employee Assistance Programme providing access to mental health support.
Generous maternity and paternity leave: 26 weeks paid maternity leave, 8 weeks paid paternity leave.
All permanent employees are granted share options upon employment.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

administrative supportcoordinationauditingcompliance processesdata protectionhealth and safetyperformance reviewsengagement surveystraining coordinationproject support

Soft Skills

attention to detailorganisational skillswritten communicationverbal communicationproactive approachtrustworthinessinterpersonal skillsempathyinitiativeability to learn quickly