Network Logistics: Support managers in maintaining and updating network data, including large contact lists; collect and analyze data on network needs; support solutions to increase network effectiveness.
Training & Event Support: Under direction, coordinate logistics for specialized training programs and events, including scheduling, venue coordination, agenda tailoring, attendance tracking and impact metrics; support invoicing and payment processing.
Technical Support: Ability to understand technical (e.g. CRM, project management, virtual training, website) platforms, including navigating key features, pulling data metrics, and addressing technical issues.
Work with demanding, high-tempo reporting schedules for clients under manager guidance.

Requirements

Critical Thinking & Problem-Solving: Demonstrated ability to analyze needs, identify gaps, develop solutions, and think proactively about challenges. Ability to determine when it is appropriate to escalate issues and progress to managers.
Organization & Detail: Exceptional organizational skills and attention to detail while working on multiple projects; ability to prioritize effectively and meet demanding deadlines.
Communication Excellence: Outstanding written and verbal communication skills; ability to translate complex information for diverse professional audiences.
Self-Starter Mentality: Ability to work independently, take initiative, and drive tasks forward under manager oversight.
Training/Program Support: Ability to support the logistics of training and events, including tracking attendance, navigating virtual training platforms, and responding to technical issues.
Technical Capability: remote working, minimal IT (fix small issues, operate cloud based applications).
Commitment: Genuine interest in Moonshot's mission to reduce online harms and prevent violence.
In addition, we require and will check on candidates' eligibility to work in the US. Candidates will be expected to undertake and pass any relevant security clearance procedures per clients' needs.
Desirable:
Professional knowledge or experience in behavioral threat assessment, school safety, hate crimes, targeted violence, terrorism, or other violence prevention areas.
Research and/or data analysis skills.
Project management experience.

Benefits

15 days paid vacation leave, plus Federal holidays and 1 day additional paid leave for Native American Heritage Day.
Full private healthcare package, including coverage for partners and children.
Dental & Vision Insurance.
Life & Disability Insurance.
24/7 access to free counseling via our Employee Assistance Program.
3% matched 401k contributions.
Generous maternity and paternity leave: 26 weeks paid maternity leave, 8 weeks paid paternity leave.
All permanent employees are granted share options upon employment.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

data analysisproject managementtechnical supportCRMvirtual trainingwebsite navigationattendance trackinginvoicingpayment processingcloud-based applications

Soft skills

critical thinkingproblem-solvingorganizationattention to detailcommunicationself-starter mentalityinitiativeability to prioritizeability to work independentlyability to translate complex information