Affiliate Program Support Specialist
MoneySolver
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $17 per hour
Job Level
Junior
About the role
- Accurate data entry of sensitive client and Partner information.
- Represent the organization with a positive, professional attitude and appearance in all activities and communications.
- Handling inbound customer service phone calls and emails.
- Work with clients and affiliate partners to identify and resolve case issues.
- Work with affiliate partners regarding case assignment and client contact.
- Ensure compliance with company rules, policies, and regulations.
- Maintain quality through execution of various oversight programs.
- Perform several clerical and secretarial duties such as type, print or copy documents and reports.
- Perform other tasks as needed.
Requirements
- High School degree, or equivalent, required. Higher degree preferred
- Proficiency with the MS Office Applications
- 1+ year data entry experience
- Client facing resolution case management experience preferred
- Must be able to think and solve problems independently
- Ability to prioritize multiple tasks to meet deadlines, work well under pressure, extremely organized, efficient and self-motivated.
Benefits
- Full range of benefits including medical, dental, vision, disability, PTO, floating holidays, etc.
- Employee dental coverage $1 bi-weekly
- Free $20k life insurance
- 401(k) plan with a match that vests immediately
- 4 weeks of paid parental leave
- Employee perks including free tax resolution services and discounted tax preparation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrycase managementproblem solvingclerical dutiessecretarial duties
Soft skills
organizational skillstime managementself-motivationability to work under pressurecommunication skills
Certifications
High School degreeequivalent degree