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Project Manager – Network Access Service Delivery
MomentumProject Manager coordinating on-boarding and implementation projects for telecommunications services at Momentum Telecom. Engaging with various departments to ensure customer success in service delivery.
About the role
Key responsibilities & impact- Set the strategic direction of all projects
- Detect, identify and resolve sales, contractual or product inaccuracies
- Set target milestones and deadlines for projects
- Implement and manage multiple voice projects, simultaneously, using appropriate systems, metrics, tools and techniques
- Communicate voice feature customization and provide solutions to project related issues
- Coordinate and communicate with Momentum Field Engineers and Implementation Engineers regarding all aspects of project and voice installations
- Manage and maintain constant verbal and written (email) communication to customers and Partners and sub-agents
- Engage other Momentum Departments in order to ensure successful project completion, i.e. Fulfillment, Billing, Software Engineering, Training, Carrier Relations, Technical Support, etc.
Requirements
What you’ll need- A four-year undergraduate degree in Business, Sales, or Marketing is preferred
- Telecommunications experience is preferred
- Critical thinking
- Good, client-oriented communication skills
- Excellent written and verbal communication skills
- Ability to offer and receive constructive feedback
- Adaptability and flexibility
- Excellent ability to multitask
- Able to work both independently and within a team
- Excellent organizational skills
- Proactive
- Analytical skills
- Conflict resolution skills
- Accuracy and attention to detail
- Time management capabilities
- Capacity to meet milestones and deadlines
- Capacity to manage stressful situations
- Proficient in MS Excel, MS Word, and MS PowerPoint
- Must have a strong work ethic
- Available for travel for conferences, seminars, and other off-site functions
Benefits
Comp & perks- Employee must be available to work overtime as required
- Must be available for afterhours and on-call support
- Must adhere to Company policies and procedures
- Regular attendance is essential (i.e. is consistently at work and on time)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementvoice project implementationcontractual accuracysales accuracyproduct accuracymilestone settingdeadline managementcritical thinkinganalytical skillsconflict resolution
Soft Skills
client-oriented communicationverbal communicationwritten communicationconstructive feedbackadaptabilityflexibilitymultitaskingteamworkorganizational skillsproactivity