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Momentum

Account Manager

Momentum

Account Manager at Momentum managing client satisfaction and retention through strong relationships. Collaborating with internal teams to provide solutions and promoting marketing activities.

Posted 6/17/2026full-timeRemote • Alabama • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies
SFDC

About the role

Key responsibilities & impact
  • Serves as the customer advocate and is responsible for the overall satisfaction of the client
  • Actively involved in the management, retention and growth of your base of assigned customers
  • Collaborates with internal resources (Support, Implementation, Billing, Engineering) to share information, coordinate sales and ensure end-to-end customer satisfaction
  • Retain accounts through development of strong relationships with primary and secondary client stakeholders
  • Professionally develop and present re-term pricing plans
  • Supports marketing activities through promoting and reinforcing marketing campaigns; presents sales and marketing collateral

Requirements

What you’ll need
  • A four-year undergraduate degree is preferred
  • 2-3 years of Account Management experience, managing a designated base of accounts in a technology or solutions focused industry is required
  • Previous experience in the technology solutions industry is required
  • A minimum of two years’ experience in the Unified Communications industry is preferred.
  • Must have the ability to use a computer, associated software products (i.e. Microsoft Word, Excel, PowerPoint and/or Outlook), and the Internet
  • Familiarity with Salesforce.com or similar CRM tools is preferred
  • Documented experience exceeding sales quotas
  • Excellent communication skills including written communication, speaking and presentation development and delivery

Benefits

Comp & perks
  • Regular full-time position
  • Customer service oriented
  • Wellness programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Account ManagementSales Quota ExceedingPresentation DevelopmentCustomer Satisfaction
Soft Skills
Communication SkillsRelationship BuildingCollaborationCustomer Advocacy