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Manager, Psychiatric Services
MOLECHEX SKIN CANCER CLINICPsychiatric Services Program Manager overseeing clinical operations and quality services in patient care settings. Responsible for team collaboration and program development across in-person and virtual care.
About the role
Key responsibilities & impact- Responsible for successful day-to-day clinical operations and delivery of quality services across in-person and virtual care settings.
- Assesses practice and develops training plans to develop clinical staff competencies and skills.
- Works with site managers, clinical and admin leadership to manage scope of work being performed by medical assistants, RNs and other clinical staff support positions.
- Works with leadership to support implementation of quality improvement initiatives and improve patient experience and outcomes, care coordination, and access to services through both onsite and telehealth platforms.
- Works with leadership to develop program policies, procedures, workflows, and training to support department functioning.
- Identifies training needs and develops training plans for the department.
- Works with managers on staffing and coverage to promote access to care and provide effective service delivery.
- Supports patient access initiatives and population health management efforts.
- Ensures that care coordination activities are implemented efficiently and timely.
- Prepares management and financial reports, studies, collects patient statistics as required.
Requirements
What you’ll need- Bachelors degree in social work, health care administration, public health or related field required, master’s preferred.
- Five years of prior experience in project and/or clinical management position required (or equivalent combination of education and experience).
- Experience in behavioral health or related setting required.
- Experience with process design, change management, and staff training preferred.
- Prior experience with EHR and MS Office preferred.
Benefits
Comp & perks- Medical and dental insurance
- Employer paid group term life and disability
- Employer contribution toward Health Savings Account
- Flexible Spending Accounts
- Paid Time Off (PTO)
- Paid Holidays and Paid Leave Bank
- 403(b) with up to a 4% employer match
- Various voluntary benefits: Vision Insurance, Supplemental Life, AD&D and Disability, Tuition reimbursement, Health and Wellness reimbursement program, Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
- Partner of HRSA/NHSC loan repayment program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical operationsquality improvementcare coordinationtraining developmentproject managementprocess designchange managementstaff trainingpatient statisticsfinancial reporting
Soft Skills
leadershipcommunicationorganizational skillsinterpersonal skillsproblem-solving
Certifications
Bachelor's degreeMaster's degree (preferred)