Virtual Care Coordinator

Moffitt

Virtual Care Coordinator connecting oncology patients with Moffitt’s telemedicine services. Supporting patient registration, virtual visits, scheduling, and technical troubleshooting.

Posted 8/12/2026full-timeTampa • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient care support and technical assistance within virtual health environments, utilizing systems like Capstone and Cerner to enhance patient experiences and streamline appointment management.

Highest-signal resume keywords

Patient Care SupportTechnical SupportCapstone ProficiencyHealthcare AdministrationVirtual Health Platforms

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Consent ReviewAppointment SchedulingTroubleshootingVirtual Health Visit AssistanceSystem Support

Soft Skills

CommunicationProblem-SolvingJudgment

Tools & Technologies

CapstoneCernerSoarianVirtual Health Platforms

Certifications & Qualifications

High School Diploma/GEDMedical Assistant Program CompletionMilitary Training

Industry Keywords

HealthcareOutpatient ClinicCustomer Service

About the role

Key responsibilities & impact

Review records and assist with patient consent, initial screening, and virtual health visits
Prepare and maintain registration information
Troubleshoot and assist patients to ensure successful virtual connections
Provide support to providers and assigned clinics
Recognize urgent situations and implement appropriate procedures
Communicate pertinent information for upcoming visits
Meet productivity standards using assigned resources and organizational protocols
Provide technical support to patients and caregivers using computers and mobile devices
Assist with downloading and navigating the virtual health client and virtual care services
Modify and schedule virtual care appointments in Capstone
Assess situations and provide appropriate technical and process solutions
Resolve caller inquiries according to department protocols, escalating when appropriate
Follow up on messages through satisfactory completion or escalation
Make outbound calls to offer proactive technical support
Develop understanding of policies and exercise judgment outside standard protocols

Requirements

What you’ll need

High School Diploma/GED required
3 years of experience in healthcare or a related field providing customer service, patient care support, or healthcare administration
Successful completion of a Medical Assistant Program or applicable Military Training; Onc Tech and Pharm Tech experience also accepted
Ability to learn and use Capstone, Cerner, Soarian, virtual health platforms, and other health-related systems
Ability to resend and create calendared appointments for virtual care
Knowledge of system support, including helping others download and troubleshoot
Preferred: experience in healthcare and/or technology support
Preferred: experience in an outpatient clinic setting
Preferred: knowledge of Capstone appointment modification, scheduling, and provider templates

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Moffitt Website LinkedIn All Job Openings 51 - 200 employees Founded 1961 🏭 Manufacturing 🤝 B2B 🏗️ Construction Manufacturing
B2B
Construction Moffitt is an industrial ventilation company with more than 60 years of experience that designs, manufactures, and installs customized ventilation systems. It offers vents, fans, evaporative cooling, heating products and provides services including free on-site evaluations, ventilation design, advanced CFD and thermal modeling, manufacturing, installation, maintenance, and turn‑key project delivery for industrial customers. Moffitt serves facilities such as data centers, glass manufacturing, metals, paper & pulp/OSB, and power generation among others. Virtual Care Coordinator Job not on LinkedIn 🔥 1 minute ago 🏢🏡 Tampa – Hybrid 💵 $20 - $31 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Care Coordinator Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Review records and assist with patient consent, initial screening, and virtual health visits
Prepare and maintain registration information
Troubleshoot and assist patients to ensure successful virtual connections
Provide support to providers and assigned clinics
Recognize urgent situations and implement appropriate procedures
Communicate pertinent information for upcoming visits
Meet productivity standards using assigned resources and organizational protocols
Provide technical support to patients and caregivers using computers and mobile devices
Assist with downloading and navigating the virtual health client and virtual care services
Modify and schedule virtual care appointments in Capstone
Assess situations and provide appropriate technical and process solutions
Resolve caller inquiries according to department protocols, escalating when appropriate
Follow up on messages through satisfactory completion or escalation
Make outbound calls to offer proactive technical support
Develop understanding of policies and exercise judgment outside standard protocols 🎯 Requirements
High School Diploma/GED required
3 years of experience in healthcare or a related field providing customer service, patient care support, or healthcare administration
Successful completion of a Medical Assistant Program or applicable Military Training; Onc Tech and Pharm Tech experience also accepted
Ability to learn and use Capstone, Cerner, Soarian, virtual health platforms, and other health-related systems
Ability to resend and create calendared appointments for virtual care
Knowledge of system support, including helping others download and troubleshoot
Preferred: experience in healthcare and/or technology support
Preferred: experience in an outpatient clinic setting
Preferred: knowledge of Capstone appointment modification, scheduling, and provider templates Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs