Clinical Quality Control and Process Improvement Manager

MODENA

Clinical Quality Control and Process Improvement Manager responsible for clinical and administrative process excellence at Modena Allergy + Asthma clinics.

Posted 7/27/2026full-timeSan Diego • California • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing clinical protocols, ensuring compliance with regulations, and leading training programs for clinical staff. Proficient in quality control, process improvement, and utilizing data for performance enhancement in healthcare settings.

Highest-signal resume keywords

Clinical Protocol DevelopmentQuality ControlProcess ImprovementData AnalysisRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical ProceduresMIPS ReportingPerformance MetricsKPI EstablishmentAuditingDocumentation AccuracyWorkflow EfficiencyTraining Program DevelopmentIncident InvestigationPatient Safety Enhancement

Soft Skills

LeadershipOrganizational SkillsCommunication SkillsAnalytical Skills

Certifications & Qualifications

Active RN LicenseBachelor’s Degree in NursingHealthcare Administration

Industry Keywords

OSHA ComplianceHIPAA ComplianceAAAAI GuidelinesClinical OperationsAmbulatory CareQuality AssurancePatient ThroughputClinical AuditsProcess EnhancementHealthcare Regulations

About the role

Key responsibilities & impact

Develop, implement, and continuously improve standardized protocols for key clinical procedures.
Conduct regular audits, observations, and quality checks on nursing and clinical staff performance.
Identify opportunities for process enhancement to reduce errors, improve patient throughput, and enhance safety.
Ensure full compliance with OSHA, HIPAA, AAAAI guidelines, and all applicable state and federal regulations.
Lead training programs and competency assessments for clinical staff on procedures and best practices.
Investigate incidents, near-misses, and patient complaints related to clinical processes and implement corrective action plans.
MIPS reporting, data collection, and submission to maximize incentives and maintain compliance.
Assist the development of online training programs for front office, managers, and nursing staff.
Monitor and optimize front office performance metrics.
Establish key performance indicators (KPIs) and dashboards for both clinical and administrative teams.
Perform regular audits of documentation, billing accuracy, and workflow efficiency.
Collaborate with the Medical Director, Practice Administrator, and department leads to align quality goals with overall clinic objectives.

Requirements

What you’ll need

Bachelor’s degree in Nursing, Healthcare Administration, or related field (Master’s preferred).
Active RN license (preferred) or strong clinical background in allergy, asthma, or ambulatory care.
Minimum 3–5 years of experience in a clinical setting.
Prior experience in quality control, process improvement, or clinical operations leadership.
Strong analytical skills with experience using data to drive improvements.
Excellent organizational, communication, and leadership abilities.

Benefits

Comp & perks

Medical, dental, and vision insurance (100% employer-paid for employee)
401(k) with employer match
Paid time off and holidays
CME allowance (if clinically licensed)
Professional development opportunities