FOIA Legal Assistant

Moaddel Law Firm

FOIA Case Assistant helping immigrant families manage FOIA requests. Fully remote role based in LATAM assisting attorneys and clients throughout the immigration process.

Posted 6/23/2026full-timeRemote • 🇲🇽 MexicoJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Conduct introductory calls with immigration clients and provide exceptional customer service
Coordinate and collect immigration-related information and supporting documents from clients
File and track FOIA requests with agencies including USCIS, EOIR, CBP, FBI, ICE, and OBIM
Review FOIA receipt numbers and monitor case progress
Schedule FOIA follow-up tasks every 30 days to track results and case status
Assemble FOIA packets and prepare files for attorney review
Maintain and update FOIA tracking spreadsheets and case records
Save and organize FOIA results within Clio and other internal systems
Coordinate communication between attorneys, legal assistants, and clients
Manage incoming calls, emails, text messages, and client inquiries
Schedule client appointments for signatures, fingerprints, and consultations
Draft case closure letters and client communications when required
Process modified retainers and service upgrades as needed
Maintain accurate case files and ensure compliance with firm procedures

Requirements

What you’ll need

Fully bilingual in English and Spanish
2+ years of FOIA filing, FOIA review, or immigration legal assistant experience
Legal Education Background or interest
Strong understanding of FOIA processes and immigration-related documentation
Excellent customer service and client communication skills
Strong attention to detail and document accuracy
Ability to manage multiple priorities, deadlines, and case-related tasks simultaneously
Exceptional organizational and time management skills
Experience working with case management systems such as Clio or similar platforms preferred
Strong written and verbal communication skills
Capable of summarizing large volumes of information and documentation after review
Enjoys working independently while maintaining productivity in a remote environment
Problem-solving mindset with the ability to identify and escalate issues appropriately
Professionalism when handling confidential and sensitive client information
Ability to receive payments in USD via PayPal
A dependable laptop or desktop (8GB RAM minimum, Core i5 or higher) paired with a stable 10 Mbps connection to ensure smooth performance.

Benefits

Comp & perks

Fully remote role based in LATAM
Fast-paced, metrics-driven environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

FOIA filingFOIA reviewimmigration documentationcase managementdocument accuracycase trackingclient communicationcustomer servicelegal assistant experiencebilingual in English and Spanish

Soft Skills

attention to detailorganizational skillstime managementproblem-solvingindependent workcommunication skillsprofessionalismability to manage multiple prioritiesability to summarize informationclient relationship management