Moaddel Law Firm

Legal Intake Specialist

Moaddel Law Firm

full-time

Posted on:

Location Type: Remote

Location: Mexico

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Salary

💰 $6 - $8 per hour

About the role

  • Evaluate calls from our Call Center and are the first point of contact for immigration clients seeking remedies
  • Conduct high-volume outbound and inbound outreach (50+ calls daily)
  • Qualify leads and identify viable opportunities
  • Convert inquiries into consultations and retain clients through effective sales techniques
  • Build trust with clients while handling sensitive and high-stakes situations
  • Maintain accurate records in CRM systems and sales pipelines
  • Meet and exceed daily, weekly, and monthly sales targets
  • Collaborate with internal teams to improve client experience and conversion rates
  • Uphold firm standards with professionalism, urgency, and empathy

Requirements

  • Full professional fluency in English and Spanish (C1 level)
  • 2–3 years successful track record of phone sales experience
  • Experience in legal intake or immigration client consultations
  • Proven ability to close deals or convert leads into paying clients
  • Experience working in KPI or metrics driven environments
  • Strong communication and interpersonal skills
  • Ability to handle high call volume and multitask effectively
  • Bachelor’s degree preferred or equivalent experience
  • Tech savvy with CRM systems and remote communication tools
  • Ability to receive payments in USD via PayPal
  • A dependable laptop or desktop (8GB RAM minimum, Core i5 or higher)
  • Stable 10 Mbps connection to ensure smooth performance
Benefits
  • Competitive hourly compensation ranging from $6 to $8 USD per hour under a tiered structure
  • Performance-based monthly bonuses
  • Generous incentive plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
phone saleslegal intakeclient consultationsclosing dealsKPImetrics driven environmentsCRM systemsremote communication toolspayment processingcomputer specifications
Soft Skills
communicationinterpersonal skillsmultitaskingtrust buildingprofessionalismurgencyempathysales techniquesclient experience improvementrecord keeping
Certifications
Bachelor’s degree