Legal Intake Specialist – LATAM

Moaddel Law Firm

Remote Legal Intake Specialist at Moaddel Law Firm evaluating calls and guiding immigration clients through remedies. High-energy role with continuous training and growth opportunities.

Posted 4/17/2026full-timeRemote • 🇲🇽 MexicoJuniorMid-Level💰 $6 - $8 per hourWebsite

About the role

Key responsibilities & impact

Evaluate calls from our Call Center and are the first point of contact for immigration clients seeking remedies
Conduct high-volume outbound and inbound outreach (50+ calls daily)
Qualify leads and identify viable opportunities
Convert inquiries into consultations and retain clients through effective sales techniques
Build trust with clients while handling sensitive and high-stakes situations
Maintain accurate records in CRM systems and sales pipelines
Meet and exceed daily, weekly, and monthly sales targets
Collaborate with internal teams to improve client experience and conversion rates
Uphold firm standards with professionalism, urgency, and empathy

Requirements

What you’ll need

Full professional fluency in English and Spanish (C1 level)
2–3 years successful track record of phone sales experience
Experience in legal intake or immigration client consultations
Proven ability to close deals or convert leads into paying clients
Experience working in KPI or metrics driven environments
Strong communication and interpersonal skills
Ability to handle high call volume and multitask effectively
Bachelor’s degree preferred or equivalent experience
Tech savvy with CRM systems and remote communication tools
Stable 10 Mbps connection to ensure smooth performance

Benefits

Comp & perks

Competitive hourly compensation
Performance-based monthly bonuses
Generous incentive plan

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

phone saleslegal intakeclient consultationsKPI metricslead conversion

Soft Skills

communicationinterpersonaltrust buildingempathymultitasking

Certifications

Bachelor’s degree