MLG

Legal Billing/Collections Specialist

MLG

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Review the firm’s timekeeping system daily to ensure entries are accurate, complete, and properly coded
  • Communicate with attorneys and staff to correct or clarify entries before billing deadlines
  • Generate, review, and revise pre‑bills in accordance with firm policies and attorney feedback
  • Prepare and finalize client invoices using legal billing software (e.g., Clio, Timeslips, LEAP)
  • Ensure invoices comply with client‑specific billing arrangements, including LEDES formats and e‑billing portal requirements
  • Deliver invoices promptly and track confirmation of receipt
  • Process client payments via credit card, ACH, check, and payment portals
  • Monitor trust and retainer balances; initiate replenishment requests and auto‑replenishment workflows
  • Maintain compliance with trust accounting rules and firm procedures
  • Track outstanding balances and follow up with clients in a professional, service‑oriented manner
  • Conduct soft collections and escalate delinquent accounts as needed
  • Support monthly financial reporting and assist with reconciliation tasks
  • Respond to client billing inquiries with clarity, professionalism, and discretion
  • Collaborate with attorneys, paralegals, and leadership to resolve billing discrepancies
  • Provide the firm with copies of all client‑provided and attorney‑drafted documents related to billing
  • Work with merchant service providers and credit card companies to resolve disputes or chargebacks
  • Prepare refund requests and process adjustments with Owner approval

Requirements

  • 2+ years of LEGAL billing experience
  • 2+ years of LEGAL collections experience with FDCPA knowledge
  • Experience billing directly from Clio
  • Previous experience working remotely
  • Exceptional attention to detail, accuracy, and follow‑through
  • Strong grammar, proofreading, and business‑writing skills
  • Adept at managing multiple deadlines and prioritizing effectively in a fast‑paced environment
  • Strong at communicating clearly and professionally with clients, attorneys, and staff
  • General understanding of basic accounting principles, trust accounting concepts, and confidentiality standards
  • Highly organized, efficient, and comfortable working independently with minimal supervision
  • Proficient in legal billing software and digital timekeeping systems, Microsoft Office, especially Excel, and familiar with accounting tools
Benefits
  • Remote work
  • Professional development and training opportunities
  • A supportive, collaborative, and inclusive firm culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
legal billinglegal collectionsFDCPA knowledgetrust accountingaccounting principlesdigital timekeeping systemsMicrosoft ExcelClioTimeslipsLEAP
Soft Skills
attention to detailaccuracyfollow-throughgrammarproofreadingbusiness writingtime managementprioritizationcommunicationorganization