Chief of Staff – Product and Engineering

MLabs

Chief of Staff managing product and engineering at a high-growth fintech startup. Collaborating closely with the CTO to drive strategic initiatives and operational excellence.

Posted 7/16/2026full-timeAustin • Texas • 🇺🇸 United StatesLead💰 $175,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates the ability to translate high-level strategies into structured, executable plans while managing complex initiatives across diverse teams. Exhibits exceptional interpersonal skills and organizational capabilities to align leadership with execution teams effectively.

Highest-signal resume keywords

Strategic PartnershipTask Management Software (Linear)Product ManagementInterpersonal SkillsStartup Operations Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementInitiative OwnershipMilestone PlanningResearch SynthesisFramework Development

Soft Skills

High Emotional IntelligenceOrganizational SkillsAnticipation of Team NeedsCoordination Across Teams

Tools & Technologies

Linear

Industry Keywords

FintechFinancial MarketsBlockchainWeb3

Tech Stack

Tools & technologies

Web3

About the role

Key responsibilities & impact

Serve as the primary strategic partner and right hand to the CTO, participating in critical internal and external meetings, absorbing complex context, brainstorming decisions, and translating outcomes into immediate action plans.
Translate the high-level roadmap into a highly functional operating rhythm. Break down complex initiatives into clear workstreams, milestones, and ownership structures across engineering, product, design, and specialized functions (including security, privacy, legal, business development, and marketing).
Own and manage the engineering team's task management and issue-tracking software (Linear), ensuring clear alignment on the critical development path.
Take complete ownership of high-priority, ambiguous initiatives that lack a natural department owner. Conduct research, synthesize findings, and deliver sharp, high-quality first-pass frameworks.
Act as a high-EQ connective tissue across the organization, reading client and market needs, anticipating gaps, and maintaining seamless alignment between leadership and the execution teams.

Requirements

What you’ll need

Ability to work on-site in a hybrid capacity (3–5 days per week) in **Austin, Texas**.
Solid experience running the engine of a fast-moving startup team—ideally as a Chief of Staff, Operations Leader, Founder’s Associate, or startup COO.
Proven experience translating strategy into structured, executable plans with clear milestones and owners.
Exceptional interpersonal skills with an intuitive ability to read client meetings, anticipate team needs, and coordinate across diverse, high-performing teams.
Highly ambitious and capable of independent leadership, yet deeply energized by supporting the broader team's success behind the scenes.
Highly organized and comfortable managing shifting, complex, and sometimes competing inputs from multiple stakeholders without dropping deliverables.
Prior experience in product management, fintech, financial markets, or blockchain/Web3 ecosystems is highly beneficial but not mandatory.

Benefits

Comp & perks

Opportunity to work directly alongside the co-founder & CTO, as well as an elite team of industry veterans from leading institutions across traditional finance, Web3, and major technology platforms.
A strong package consisting of base salary and equity, tailored to prior experience and qualifications.
Premium medical, dental, and vision healthcare plans.
401(k) plan.
Generous Paid Time Off (PTO) policy and more.