Retail Office Manager
MITER Brands
ERP
Retail Office Manager
MITER Brands
full-time
Posted on:
Location Type: Office
Location: Jacksonville • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 per year
Job Level
JuniorMid-Level
Tech Stack
ERP
About the role
- Serve as point of contact for customers, coordinating with the General Manager and Sales team to best meet the needs of each customer.
- Back up on answering the phone for customer relations.
- Ensuring that customers are treated with an excellent experience for inquires, questions, order status, service requests and helping the office team as needed.
- Calculate weekly sales commission and bonuses and submit to corporate payroll.
- Process weekly sub-contractor billings and send to HQ for check runs.
- Prepare year-end 1099s and mail to sub-contractor before deadlines.
- Provide match of packing slip to invoice, get proper approvals and enter invoices into accounting software.
- Prepare weekly AP check run request and send to HQ Accounting team for payment processing.
- Validate customer contracts are fully completed in both CRM and Accounting system.
- Create customer invoices and process customer payments.
- Reconcile CRM and Accounting systems AR each week and ensure at month end both systems tie out.
- Take month end cycle count and make proper inventory adjustments based on actuals, reconcile CRM jobs to Accounting software inventory ensuring all month end inventory is balanced and fully reconciled.
- Weekly reconciliation of bank account and resolve any open balances within reasonable timeline.
- Make journal entries to account for bank fees, finances fees, Marketing accruals, AP accruals and bonus accruals.
- Work with HQ Accounting team on questions related to monthly reconciliations performed by HQ Accounting team.
- Prepare snapshot to send to leadership each month end as well as preparing all CRM reports that need to be provided with financial package.
- Participate in month end close ensuring all deadlines are met.
- Ensure all compliances and internal controls are always being followed.
- Train employees on how to use company systems including UltiPro, CRM system and various other systems as needed.
- Support General Manager by coordinating meetings and communications.
- Sort and distribute mail daily.
- Coordinate with IT on needs for computers and other office equipment.
- Coordinate special events for office including lunches, training events, holiday party planning, etc.
Requirements
- 2-4 years of basic accounting skills in AP, AR, Inventory and general accounting (journal entries, system reconciliations)
- Strong Microsoft Excel including formulas and pivot tables
- Customer Resource Management system is preferred
- Experience with Sage or comparable ERP is required
- Excellent interpersonal skills
- Team building skills
- Analytical and problem-solving skills
- Possess strict confidentiality skills
- Excellent & effective communication skills
- Attention to detail and high level of accuracy
- Possesses the ability to self-manage and adapt to change
Benefits
- Three comprehensive Medical plan options
- Prescription
- Dental
- Vision
- Company Paid Life Insurance
- Voluntary Life Insurance
- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
- Company-paid Short-Term Disability
- Company-paid Long-Term Disability
- Paid time off (PTO), including Vacation, Personal, and paid Holidays
- 401k retirement plan with company match
- Employee Assistance Program
- Teladoc
- Legal Insurance
- Identity Theft Protection
- Pet Insurance
- Team Member Discount Program
- Tuition Reimbursement
- Yearly Wellness Clinic
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
accountingaccounts payableaccounts receivableinventory managementjournal entriessystem reconciliationsMicrosoft Excelformulaspivot tablesSage
Soft skills
interpersonal skillsteam buildinganalytical skillsproblem-solving skillsconfidentialitycommunication skillsattention to detailself-managementadaptability