Customer Experience Coordinator – Event Planner
MITER Brands
full-time
Posted on:
Location Type: Hybrid
Location: Sacramento • California • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $28 per hour
Job Level
Mid-LevelSenior
About the role
- Coordinate plant tours for sales representatives to showcase manufacturing facilities to customers
- Book venues, schedule guests, draft and finalize contracts, and manage day-of logistics for events
- Plan and execute offsite customer relations events
- Provide on-site support to Sales leaders during trade show events
- Support marketing efforts by creating PowerPoint presentations and serving as a liaison between Sales and Marketing teams
- Collaborate with HR to coordinate new hire onboarding, including setup of computers, credit cards, Salesforce, and Power BI access
- Arrange logistics for new hires such as plant tours, flights, transportation, meals, and accommodations
- Provide coordination and support for Sales Management Trainees
- Maintain and update customer data, including tracking factors that influence pricing changes
- Represent and uphold the company’s mission and vision through all events and interactions
Requirements
- Bachelor’s degree preferred
- Proven experience managing budgets
- Advanced proficiency in PowerPoint, Adobe Acrobat, and Microsoft Excel
- Familiarity with dining and entertainment options, with strong knowledge of the Sacramento area preferred
- Corporate experience in event planning or event coordination
- Understanding of search engine functionality and capabilities
- Experience collaborating with teams in graphic design, sales, marketing, and communications
- Exceptional organizational, communication, negotiation, and multitasking skills
- Ability to remain calm under pressure while maintaining a customer-service mindset
Benefits
- coverage of your health, wealth, and wellness for you and your eligible spouse/dependents
- competitive salary and benefits package
- 401k with company match
- Three comprehensive Medical plan options
- Prescription
- Dental
- Vision
- Company Paid Life Insurance
- Voluntary Life Insurance
- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
- Company-paid Short-Term Disability
- Company-paid Long-Term Disability
- Paid time off (PTO), including Vacation, Personal, and paid Holidays
- 401k retirement plan with company match
- Employee Assistance Program
- Teladoc
- Legal Insurance
- Identity Theft Protection
- Pet Insurance
- Team Member Discount Program
- Tuition Reimbursement
- Yearly Wellness Clinic
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
event planningbudget managementPowerPointAdobe AcrobatMicrosoft ExcelSalesforcePower BIcustomer data managementnegotiation
Soft skills
organizational skillscommunication skillsmultitaskingcustomer service mindsetcalm under pressure
Certifications
Bachelor’s degree