Support the installation teams in partnership with the General Manager and regional leadership
Ensure the branch follows all production processes to install NewSouth Window Solutions product lines efficiently and profitably
Serve as interview resource for candidates for various installation and production roles
Training responsibilities for new Installation Managers
Develop, implement, and support process improvement plans for Precision Measures, Job Site Visits, Cycle Time(s), Collections, Recruiting and Onboarding new Installers
Provide D365 support for Installation, Production, Service and Warehousing functions
Partner with IT/Corporate Accounting to streamline existing processes and create more efficient work steps
Update SOPs/Playbook and implement SOP updates
Serve as backup Installation Manager when needed
Execute daily/weekly leadership production dashboard
Requirements
High School Diploma or equivalent
7+ years experience in the installation, construction, or home remodeling industry
7 years hands-on Fenestration experience
Strong leadership capabilities with a focus on team success and employee engagement
Experience supporting D365 (Dynamics 365) for Installation, Production, Service and Warehousing functions